AlphaSights Client Service Associate reviews

3.2

28% would recommend to a friend

(404 total reviews)
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Max Cartellieri

69% approve of CEO

45% positive business outlook

Client Service Associate, employees have rated AlphaSights with 3.2 out of 5 stars, based on 404 company reviews on Glassdoor. This indicates that most Client Service Associate, professionals have a good working experience there. AlphaSights is rated in line with the average (within 1 standard deviation) by Client Service Associate, professionals compared to other employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

404 reviews
2.0
Mar 24, 2022
Recommend
CEO approval
Business Outlook

Pros

Comp decent for first job out of college if you hit hurdle Client exposure early on

Cons

- Expected to be in office 3 days a week from 8-6 minimum no matter what your workload looks like - lately it seems like they have overhired and no one is hitting their hurdles for bonuses. Even previous top performers can’t hit their metrics - management is young and inexperienced. There are no “grown ups” around and it truly feels like the blind leading the blind. - They market the job as a pseudo-consulting type of role but please do not be fooled. You will spend 90% of your time recruiting. It gets very mundane. - Retention has been atrocious lately. Expect to see major business unit changes on a monthly basis and hop between accounts and manager. It really limits your ability to develop a strong growth story as a professional.

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AlphaSights Response
4y
Thank you for leaving your feedback — I hope that I've addressed your points below: Working hours: We are upfront that AlphaSights is a high expectations environment. I recognize that this is not your average 9-5 job and that this role is not for everyone. Management: Our managers are young, and this is why top-tier talent joins AlphaSights. We offer people the chance to manage a team within two years; this requires jumping in at the deep end and learning on the job. The Client Service role: A good way to describe the role is as a mixture of research, recruiting, and revenue generation. Skill development: Our exit opportunities are diversified because our employees have access to the entire breadth of the business, meaning when they leave us, they have a huge set of skills and knowledge to help them on their future ventures. We are proud to see our alumni use the skills they gained with us to launch into successful careers in some of the top employers and MBA programs in the world. Thank you for your contribution to AlphaSights, and I wish you the best in your next role. Thanks, Sean, COO
4.0
Mar 16, 2022

Solid first job

Recommend
CEO approval
Business Outlook

Pros

Great training and personal development opportunities. Since it is a super young company, there are so many opportunities to make an impact and contribute to company initiatives.

Cons

Very feedback heavy culture. Since most managers/VPs are under 30 and are firs time managers, it can feel very micromanage-y at times

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AlphaSights Response
4y
I'm pleased to read that you've been enjoying our professional development framework and the impact that your role brings! We believe feedback is a huge benefit and essential to any individual's growth. We ask everyone to provide feedback to their managers (including our co-founders) because feedback helps everyone better themselves, regardless of how senior they are. Thanks, Sean, COO
5.0
Mar 14, 2022
Recommend
CEO approval
Business Outlook

Pros

Office, snacks, and the people

Cons

Stressful clients, putting out fires

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AlphaSights Response
4y
Thank you for leaving your review. I'm pleased that you're enjoying our workplace and culture. Our clients' deadlines are tight, and their briefs can change from time to time - it is our job to adapt. Earning their respect is tough, but the satisfaction (and skills) you get from anticipating their needs and exceeding their high expectations is hugely valuable. I appreciate your continued contribution to AlphaSights. Thanks, Sean, COO
Viewing 340 - 342 of 404 Reviews

Glassdoor has 2,498 AlphaSights reviews submitted anonymously by AlphaSights employees. Read employee reviews and ratings on Glassdoor to decide if AlphaSights is right for you.