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Thank you for taking the time to share your thoughts. As part of our ongoing efforts to communicate directly and transparently with our leaders at all locations, we will continue to conduct company-wide calls, typically led by our CEO or another member of the leadership team. Largely due to feedback received from our store team associates, we believe these calls are helpful in keeping the lines of communication open and keeping all of our teams aligned. Topics on these calls may certainly include areas in which we need to improve, and we also discuss why the improvement is important to our success. Topics on our calls also frequently include recognition for teams and individuals, with Store Leaders, District Leaders and Store Teams being the most frequently recognized for their positive contributions. The recent call you mentioned in your review is a good example. The first point made by our CEO when he talked about our Mystery Shop results was to complement and recognize the top Store Leader and Store Team in the company in Mystery Shop performance. As someone who's been a part of our team for a few years, you also know that Store Leaders are regularly mentioned by name on these calls as our CEO recognizes all Store Leaders that have achieved their goals for the month, quarter and/or year. Going forward, we will continue to address areas of opportunity with all of our associates, as we believe their ability to succeed as individuals is interconnected with our ability to thrive as a team. We will also continue to recognize outstanding performance as it occurs, and do our best to look for even more meaningful and impactful ways to celebrate the hard work and positive contributions made by our associates. We hope you are willing to recognize these efforts as they happen, and we look forward to celebrating your own individual achievements soon. Thanks!
