Altar'd State reviews

2.7

30% would recommend to a friend

(1,651 total reviews)
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Aaron Walters

29% approve of CEO

29% positive business outlook

Altar'd State has an employee rating of 2.7 out of 5 stars, based on 1,651 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Altar'd State employee rating is 24% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Apr 15, 2024
Recommend
CEO approval
Business Outlook

Pros

I really appreciated my team. For the most part everyone really tried their best while we were in the trenches together

Cons

Every single thing about this company is a CON. Stay as far away as possible. You are basically selling yourself to the devil if you work here. If you’re salaried - you’ll be told “you’re free to them” after 40 hours. Meaning they expect you to work all day everyday because they cut payroll for everyone else. The company says they are “people focused” but they literally do not care about their people at all. Not only are the expectations totally unrealistic but they cut everyone’s pay! How are you expecting your people to do the same job for less pay. Not only did they cut everyone’s pay but they're also cutting everyone’s hours. So you’re expected to run around and do it all yourself while making less money. All while being reminded that “you’re free to them.” They do not care about a work life balance. Oh & God forbid you miss one customer - you’ll loose your job bc you failed a mystery shop. The VPs are nasty & give off major “mean girl vibes.” During a VP visit - 1 of them was making fun of one of the employees. Mimicking her and poking fun about how she was kind of quiet. Meanwhile this girl had only worked there 2 days and was still training. What VP acts like that? I was recruited to work at this company and it is honestly the worst decision I made in my career. They will sell you a perfect picture and make it out to be the best place ever and such a “caring Christian company” but they are literally the worst. I hope everyone considering working here reads these reviews and takes them into consideration. I read some reviews before accepting the offer and thought people were just over exaggerating but WE ARE NOT! Everything everyone has said is 10000% true and I’m still traumatized.

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Altar'd State Response
2y
Thank you for taking the time to share your thoughts. We do have high expectations regarding the guest experience and we believe accountability in achieving those expectations is imperative in creating a world class guest experience. We wish you the best and we hope you find a role that is a better fit for you.
1.0
Mar 16, 2024
Recommend
CEO approval
Business Outlook

Pros

The store manager and operations manager are two of the sweetest people that I have met.

Cons

First and foremost, the company made the decision to reduce pay for all employees except those working from home, exemplifying the widening gap of our capitalist society, where the wealthy benefit at the expense of the working class. Moreover, encountering disrespectful behavior from guest leads further highlights the lack of class and leadership experience within the organization. Their demeaning language and lack of professionalism may even be a deliberate strategy to maintain favoritism towards store leaders, allowing guest leads to mistreat employees with impunity. Adding insult to injury, the company not only slashed wages but also stopped providing water for its employees. The cost of a water cooler is negligible compared to the value it brings to staff well-being, yet management seems more concerned with squeezing out productivity than basic employee needs. Their claim of charitable donations every Monday only serves to highlight the hypocrisy of their actions – charity begins at home, and neglecting the basic needs of their own staff contradicts any altruistic facade they may attempt to project. In light of these egregious practices, I made the decision to leave. This workplace lacks any semblance of values alignment and fails to uphold basic standards of decency. It's a stark reminder that not every organization operates with integrity, and my departure was a necessary step towards preserving my own dignity and principles.

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Altar'd State Response
2y
Thank you for taking the time to share you thoughts. We empathize with how the adjustments in pay may have affected you and others. The decision to make adjustments in pay was not an easy decision, but one in which we felt necessary as we navigate the current economic challenges. We will share your concerns with the appropriate leaders.
1.0
Feb 2, 2024

Backtracking on Standards Set by Themselves

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, flexible hours, 401k & PTO for part-timers, 14 weeks fully paid maternity leave.

Cons

Unrealistic standards that cannot be met, especially when short staffed. Mean and unsupportive district leaders. The company just cut everyone's pay by more than 20% after touting valuing workers and boasting about starting pay and bonuses (that we haven't received in years). The starting pay for Brand Reps is now just insulting for the level of 'hospitality' you demand from workers on the front line that keep your business afloat. Horrendous dress code of white button downs and blue jeans. Company is clearly going broke.

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Altar'd State Response
2y
Thank you for taking time to share your feedback with us. We do hold ourselves to high standards in delivering a world class guest experience. Although every decision may not be popular, our priority is to protect the stability of our workforce during challenging economic times. We believe our decision to implement pay cuts instead of eliminating positions was the most responsible path to prioritize job preservation.
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Glassdoor has 1,685 Altar'd State reviews submitted anonymously by Altar'd State employees. Read employee reviews and ratings on Glassdoor to decide if Altar'd State is right for you.