Alteryx reviews

* Brilliant people need some brilliant executive leadership. Unfortunately with the recent-ish addition of a new CRO, culture and an environment of brilliance has faded somewhat. A not-so-subtle shift away from customer-centricity in favor of aggressive sales without any care of where customer needs end up is going to eventually bite. * Lackluster vision and strategy that differs from one executive to the next leads to confusion and disillusionment. Are we a services company? Are we a software company? Where exactly does a non-sales person fit into this org? All of this revenue-generating focus leaves those who aren't salespeople in the shadows without any support or voice to make a difference. Face it, folks, not everyone is a salesperson, nor should they be. * Compensation planning and account ownership among sales teams is distracting at best, and downright caustic at worst. The bickering between finance and sales leaves most folks in a constant state of uncertainty, not sure if they can even keep their jobs, let alone hit any goals and be successful at it. * Customer-facing confusion leads to internal frustration. Who should drive the customer relationship? If sales, be prepared to get sales fatigue from customers who don't want to buy any more and reps who are asked to do 2 (or 3) jobs.

- Alteryx's Achilles heel is the rarified nature of the buyer personae and the high license cost: for every 100 competitor dashboard platform users, there are probably 1-5 Alteryx-sellable users, and for every 100 heavy Excel jockeys, probably only 5-10 of them have use cases powerful enough to justify Alteryx's $5,000-9,000 per seat license cost - the platform caters to a more rarified organizational persona than management and employees would like to believe: a highly skilled information worker who focuses on analytic process automation and who has the correct and substantive use cases to justify Alteryx - finding individuals who fit the buyer personae mold and who are willing to shell-out $5k+ on a license is an uphill battle to achieve at scale for many accounts; hence the company has grown at a glacial pace compared to much-younger peers in the analytics space - pockets of cronyism, cronyism, cronyism - multiple rounds of layoffs through 2023 cut at least 15% of the workforce, demoralizing remaining employees while increasing their workloads - while not a single senior executive took a pay cut or was let go - 2-3% typical raises given in 2023 against a backdrop of 9-10% inflation - for some sales teams, 2023 quotas were doubled over 2022 quotas, effectively slashing commissions in half or worse - 2023 market and economic conditions made it exceedingly difficult for most sales teams to make anywhere near their total commissions and achieve OTE - migration of on-prem platform to cloud is years behind industry peers, and cloud platform as it stands is not well-adopted compared to on-prem offering - many in leadership arrived from Cisco cronyism with an ossified old-school IT mentality (instead of analytics sales success story backgrounds) that didn’t elevate company performance in the eyes of Wall Street nor enhance the working culture; the 5-6 year lows of the stock attest to the overall situation - the CEO delivered the least-inspiring, most poorly rehearsed keynote at Inspire I have seen in 25 years in technology sales; he appears checked out, a vibe I noticed with increasing frequency throughout 2023, including a stunningly out-of-touch moment on an all-hands post-layoff call where he told a senior Black female employee in front of an audience of thousands: “thank you and your hair for coming [to the call today],” a grossly unbecoming faux pas that was yet another reason he is unworthy of his $56M 2022 compensation package - for minority employees, the company culture has a somewhat tweedy, WASPish Orange County feel to it; past controversies have involved a leader/founder attending a MAGA rally and another short-lived leader making a racist Tweet, in addition to the CEO's recent company-wide video call comment about a Black female leader's hair... overall, the DEI culture here is worse and feels less genuinely safe and inclusive for minorities than at most other tech companies - talk is empty while actions speak truths