The cons started day one. My "onboarding" was handful of video calls with people who didn't know who I was and I didn't know who they were. I couldn't tell you who I spoke to, what their job was, or how I was supposed to interact with them because I never spoke to them again. There was ZERO training on anything about their systems, their processes, anything. After more than a year I still have no idea how to do the vast majority of things, and asking for clarification was like shouting into the abyss. In fact, discussing anything with the Senior Leadership Team is an exercise in futility. Every call with them they ask us to let them know what we need to be successful, and every call the sales team lists a half dozen things. And that's where it ends. The second the call is over its like it never happened.
My job is supposed to be to drive new sales, but there is no structure whatsoever to the sales team. I have customers literally all over the country with no rhyme or reason as to why. The sales layout is constantly in a state of uncertainty, with executive management saying for more than a year that they are "still trying to figure out how we want to align territories". The manufacturing facilities are always shutting down our customers due to the inability to fulfill orders. I would say that 90% of my time has been trying to find a way to get my customers the orders that we have already confirmed but delayed. The company is coming off of a miserable sales year in 2021 due to poor planning, poor equipment maintenance, and most of all a complete lack of direction from the Senior Leadership Team.
This company is a dumpster fire, and I would recommend that any prospective employee or customer stay as far away from Altium Packaging as possible.
