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      AmTrust

      Engaged Employer

      AmTrust reviews

      3.8

      67% would recommend to a friend

      (882 total reviews)

      Barry D. Zyskind

      73% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      AmTrust has an employee rating of 3.8 out of 5 stars, based on 882 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AmTrust employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.7 stars).

      Reviews by job title

      882 reviews
      4.0
      Sep 12, 2023

      ——-

      Underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Family oriented. Laid back environment. Supervisors don’t micromanage. The days go by quickly

      Cons

      Fast paced atmosphere. Should not apply if you are unable to work large workloads. Located downtown Chicago so can be a lengthy commute depending where you’re coming from

      avatar
      AmTrust Response
      2y
      Thank you for taking the time to leave a review. We appreciate you sharing your experience.
      4.0
      Sep 11, 2023

      Progressive Employer - Room for Improvement

      Claims assistant i
      Recommend
      CEO approval
      Business Outlook

      Pros

      * Hybrid Schedule Available for most staff * Number of Holiday / PTO days per year is average; acceptable but could be higher. * Progressive / Inclusive company that welcomes and accepts individuals [LGBT, POC, Disabled / Handicapped Individuals, etc] * Management focuses on promoting within company before outside sources. * Great office location; near FrontRunner stop, bus routes, Jordan River trail / bike access, and many restaurants within 1-2 miles. * Office perks; Gym access, Pickleball Courts

      Cons

      * Full Remote positions unavailable at this location, at this time. * High Volume, Fast Paced environment. If you are unable to keep up with high demands / volume / queue, I would consider if this role is a good fit. I enjoy what I do and find it manageable, but it's not for everyone. * Short Staffed; Great customer service is something the company strives for, and I believe a majority of the employees want to provide that to our clients. However, with the combination of high volume, processing instructions, and low staff, the quality of handling the claims will go down. * Pay Rate; In short, AmTrust is a multi-billion-dollar company. The pay is decent for our area / location, but with increased demand in volume, it would be nice to ensure workers are provided an increase in wages. Or at the very least, possible a bonus structure. NOTE: I still have not been here a full year, so I am unsure how the annual review process will be handled.

      avatar
      AmTrust Response
      2y
      Thank you for taking the time to leave a review. We appreciate you sharing your experience.
      1.0
      Sep 11, 2023

      Get them out of here already!!

      Claims adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      WFH and the extra holidays

      Cons

      "new" upper management, micromanaging of the micromanaging, snapsheet vendor usage, useless busy work

      avatar
      AmTrust Response
      2y
      Thank you for your review. Amtrust Claims leadership remains committed to providing our employees a positive experience that allows them to be successful at AmTrust. Opportunities for development and growth are the foundation to our success as a company. We are proud to see our colleagues attain internal promotions allowing us to grow and form a strong leadership team. We are proud that many colleagues have returned to AmTrust and welcome their renewed energy to AmTrust. While we continue to acquire, develop, and retain talent that will power our growth, it is important to us that our employees feel supported, please reach out to us at AmTrustEmployeeCenter@amtrustgroup.com or the anonymous hotline, 844-331-2374, so that we can learn more about your concerns.
      Viewing 322 - 324 of 882 Reviews
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      ReviewsAmTrust reviews

      Glassdoor has 1,443 AmTrust reviews submitted anonymously by AmTrust employees. Read employee reviews and ratings on Glassdoor to decide if AmTrust is right for you.