Amazon Associate Cloud Developer reviews

4.1

81% would recommend to a friend

(796 total reviews)
avatar

Andrew Jassy

80% approve of CEO

74% positive business outlook

Associate Cloud Developer employees have rated Amazon with 4.1 out of 5 stars, based on 796 company reviews on Glassdoor. This indicates that most Associate Cloud Developer professionals have an excellent working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Associate Cloud Developer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

796 reviews
3.0
Mar 22, 2019
Recommend
CEO approval
Business Outlook

Pros

Get home on time. Good jump board for next job.

Cons

You are not an engineer but a call center fellow. It is a call center. Don't expect any true project. You won't be able to follow up with a customer or customer project. KPI centric culture, however, everyone agrees the KPI is not so smart. -------------- This job had a huge change of focus after 2018 due to senior management. It WAS a job for engineer before 2018, but as of 2019, the focus shifted to crunching the numbers of cases per month. Also, individuals are not allowed to choose what they want to do anymore - it's up to system allocation, the case routing system will route cases to you and you have no choice. That said, go the extra mile is everyone with ambition should do in any job, however in call center context the benefit of job-related extra mile is doubtable. There are many so-called "mini projects" but more or less are helping people manager to alleviate their pressure. are these "mini projects" really help you become a better engineer/IT consultant in the future? I don't think so. They are other real opportunities in AWS, however, if you were not a manager or team lead or very senior person previously, do not expect much from it. There is always more staff than opportunities. In my current team, the churn rate was 25% for last year.

1.0
Mar 10, 2019
Recommend
CEO approval
Business Outlook

Pros

Working as a Cloud Support Associate in Amazon(again, depends on the team) allows you to learn quite a bit about systems, production principles, and various other concepts used in the development world. If you're stuck in a team like Linux or Networking, you're drifting away from the CS Career paths and going on a complete IT track, which makes it almost impossible to recover and have a development/more technical career path in the long run. If you're in DMS/Big Data/Deployment, you do have chances to learn technologies used at a very large scale, and some of them would be very new to you which is essentially a plus.

Cons

Your managers and peers will micro manage you, and would make you feel suffocated about your own life. You'll be asked to come at random times in the morning(eg: 6am or 7am) for work, you'll be asked to come on weekends to work, stay back late, and they won't even approve your leaves, and they'd deem it as "Business Requirements" when you try to protest. Let's say you come at 7:10am instead of 7:00am, you're showing "Bad Leadership Principles", and you're asked to improve. Your login time, logout time, and hours you spend on every support case is tracked, and they're stalked by your managers and your seniors. If you work on any additional activity(eg: doing development project or taking trainings), after meeting your goals for the month, you'll still be scrutinized and bashed by your seniors for doing so. Also, this is NOT a position of respect. You're just a pawn in AWS' business model, and you're supposed to act like a pawn to aid the organization to churn out revenue. Your targets(metrics) are changed every few weeks, and you're expected to learn new services while having an increased resolve goal. The system institutionalized here will make you lose sanity and will make you frustrated about your life. Work life balance? Boy, that's not a thing here. Your work is your life. You're a call center guy doing technical support(with a above average pay), and you're supposed to act like a call center guy. Tons of people in your team would be frustrated, and we have late shift engineers working often as well. And at times, you're naturally expected to stay back to finish your work, and there's no concept or overtime. This is a toxic place to be at, and I'd not recommend this job to anyone. This job is not advertised like a call center job in the interviews, but it definitely is a stereotypical call center role. In your interviews, the wrong expectations are set, and you'd be tempted to join the company anyways. If you're into development, join a Software Engineering job even if the pay is slightly lower. Trust my advice, this review is the harsh truth.

5.0
Mar 7, 2019

Get ready for future

Recommend
CEO approval
Business Outlook

Pros

Awesome colleagues and culture of engineers

Cons

Trying to keep up with all the technologies that come up and frequent new product releases

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