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      Amazon

      Engaged Employer

      Amazon Support Associate reviews

      4.9

      82% would recommend to a friend

      (12 total reviews)
      avatar

      Andrew Jassy

      100% approve of CEO

      75% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.3

      Senior management

      4.1

      Culture & values

      4.0

      Compensation and benefits

      3.5

      Work/Life balance

      2.6

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      12 reviews
      5.0
      Aug 1, 2021

      Far from the worst customer service job around

      Support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely supportive team and coworkers Reliable direct managers Work from home opportunities Benefits even for seasonal hires

      Cons

      When policies change, they change fast and without thorough documentation. Occasional "difficult" contacts but less so than some call center type jobs.

      4.0
      Mar 16, 2021

      Pros and Cons

      Support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Room for growth and resources

      Cons

      High expectations compared to support and development

      5.0
      Nov 6, 2020

      Awesome Company. Good benefits

      Support associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything is good, benefits good friendly in nature cafeteria good work from home

      Cons

      zero cons zero cons zero cons zero cons zero cons

      Viewing 7 - 9 of 12 Reviews
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