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      Amazon Flex

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      Amazon Flex reviews

      3.4

      60% would recommend to a friend

      (4,580 total reviews)
      avatar

      Jeff Bezos

      46% approve of CEO

      44% positive business outlook

      Ratings by demographic groups

      Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,580 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      5K reviews
      5.0
      Jul 5, 2017

      Amazon Flex Review

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent Driver support, helpful and friendly delivery staff, great pay for part-time, and multiple daily offers based on my availability. I don't have any issues with Amazon Flex.

      Cons

      No downside as far as Flex and Amazon are concerned. I haved noticed at the site where I am at in West Sacramento, certain drivers don't want to pick up all of their packages on their route and then give the delivery staff a hard time if they can't jump the line to drive out ahead of other drivers who are still picking up their packages for the shift. I have also noticed one delivery staff giving preferential routes (small number of packages in a residential area) to a couple of drivers that he is familiar with.

      3.0
      Jul 4, 2017

      For Part time work only

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      You normally get a 4 hours shift and they pay you £52 regardless if you finish early or late. I have normally finished early or on time. But I have heard other driver said they finish late often. You can finish on average for me less than 3 hours and get £52 if your quick. Good for part time work only, you cannot rely on this to give you full time work. Flexible shifts. I personally don't think the pay is that bad as it's £13 an hour but of course if you live far from the depot it will affect your income.

      Cons

      Where can I start, it's a shame because this flex system can work extremely well but I don't think it well managed. So firstly there are not many shift any more. I joined early 2017 and when I joined there were loads of shift. On average I use to see on the app about 10-15 offers. Now your lucky if you get 5 offer bare in mind some offers are for areas that you don't want to do because they are too far. The offers available are Croydon, Hemel Hempstead, Weybridge and west Drayton for me. I know people work in Bow East London and other places. I think they have let too many drivers on the system that why I don't see any offers anymore or as often. Robotic help desk. I mean the support team just sends a generic response to you if you have a question like they just copied and paste the answers. You get offers to work else where than your preferred location. I normally like to work in Croydon and I said I want 3 shifts in the evening or so. They will offer me 1 or 2 or sometimes 3 shift in Hemel Hempstead.....no I don't want to work in Hemel. It's far so end up declining the reserve offers and wait for a shift that suits you if it ever comes. Also please try not to follow the route that is set or you will take longer.

      3.0
      Jun 28, 2017

      Unfair

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Well organised Good app Prompt payment

      Cons

      Unfair allocation of parcels Customer right driver wrong Sat nav not always right

      Viewing 4492 - 4494 of 4,580 Reviews
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      ReviewsAmazon Flex reviews

      Glassdoor has 7,309 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.