Amazon Flex reviews

3.4

60% would recommend to a friend

(4,572 total reviews)
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Jeff Bezos

46% approve of CEO

43% positive business outlook

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,572 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews
3.0
Feb 10, 2026
Recommend
CEO approval
Business Outlook

Pros

The immediate management at the store were amazing for the most part. They really cared about people, which is difficult to do when there's not even an interview process to get in and literally all sorts of people are hired, and that really helps in a position like this. Job responsibilities weren't too difficult to manage, however during busy hours it required a lot of self direction in order to accomplish all the tasks that need doing.

Cons

Because there's no interview process, sometimes you work with people who aren't suited for the job or are simply difficult to work with. On the other end of things, it felt like any upper management not at the store hardly paid any attention to what was happening at the store, or they were just completely out of touch with what was happening. They would often suggest changes that were occasionally at odds with what the root issues were, or not give any attention to problems brought up at the store.

1.0
Feb 9, 2026

Very poor system

Recommend
CEO approval
Business Outlook

Pros

You choose when to pick up a shift

Cons

The app is terrible,if you return items they will put the blame on you saying you did not return them and your dashboard goes down but when you deliver well it stays constant. Poor support from the drivers support Poor salary that does not cover your running cost Too many parcels for the hours allocated Most places flex drivers are assigned are busy and you will get parking tickets If you deliver in flats be prepared to work extra hard Your car suffers starting and stopping

2.0
Feb 7, 2026

Working like a mule

Recommend
CEO approval
Business Outlook

Pros

It’s a good work out

Cons

The better you do the more they expect more from you. Will ask you to come in on your days off.

Viewing 52 - 54 of 4,572 Reviews

Glassdoor has 7,299 Amazon Flex reviews submitted anonymously by Amazon Flex employees. Read employee reviews and ratings on Glassdoor to decide if Amazon Flex is right for you.