Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,321 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (965) , Delivery Driver (637) , Independent Contractor (147) , Warehouse Associate (123) , Associate (110) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 753 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 326 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 217 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 163 reviews)); "No boss and you can blast your music as loud as you want." ((in 59 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 102 reviews)); "No benefits and use your own vehicle." ((in 74 reviews)); "Rude manager and dont work here" ((in 37 reviews)); "As my first time I had NO TRAINING at all." ((in 27 reviews)); "Really, really, really bad communication and lack of personal approach" ((in 26 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Chicago , Austin , San Diego , Denver , Las Vegas , Fort Worth , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,585 total reviews)

Jeff Bezos

44% approve of CEO

44% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.8

Senior management

2.7

Career opportunities

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Sep 1, 2025

It was good but there are a lot of bots getting blocks. Making it somewhat difficult to get jobs.

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

-The money was good, but your car needs to be fuel-efficient. -Blocks are flexible and somewhat predictable, with early-morning, mid-day, and evening.

Cons

- Your driver rating does not matter; if you can't deliver every package, try even if it is not in the best place, they will let you go, and if a package gets stolen, you can always appeal to get it off your rating. - You cannot appeal your termination. - You use up quite a bit of gas in all of your routes.

1.0

Aug 28, 2025

Support Team in India

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Staff at station have been really nice.

Cons

Flex Support Team is in India and they deliberately destroy Dashboard ratings. They dropped my ratings 4 times for 1 block, you call for help they get mad and retaliate. I noticed if America is at odds with their nation they victimize you. They barely speak English, they don’t want to work, will answer call stay silent on line not talking waiting for you to hang up. Then you call back and this is chewing up delivery time. They target drivers by last name, if it’s Jewish they destroy your ratings and when you look it’s blocks you never worked. October 7th started an onslaught on my Amazon Flex account and they were fool enough to leave their surnames Mohamed, I got so many dings for no reason on ratings, it took a minute to connect that they were retaliating for bombing of Gaza. Now that tarriffs are escalated against India they back to doing it again false reporting in hopes of reducing ratings to lose job. It’s TARGETING! How do you reduce ratings when you were not scheduled for work.

5.0

Aug 26, 2025

Good as a part time

Delivery driver

Recommend

CEO approval

Business Outlook

Pros

Work your own schedule Some blocks are well paid

Cons

Hard to get constant blocks

Viewing 550 - 552 of 4,585 Reviews

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Amazon Flex

Amazon Flex reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

It was good but there are a lot of bots getting blocks. Making it somewhat difficult to get jobs.

Support Team in India

Good as a part time

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