Is Amazon Flex a good company to work for?

Amazon Flex has an overall rating of 3.4 out of 5, based on over 7,310 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 60% of employees would recommend working at Amazon Flex to a friend and 44% have a positive outlook for the business. The best reviews about Amazon Flex have been left by employees working as Customer Service Representative (CSR) , Picker and Customer Service .

Does Amazon Flex pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Flex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Amazon Flex. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Amazon Flex?

60% of Amazon Flex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Flex 3.6 out of 5 for work life balance, 2.9 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Amazon Flex?

Driver (960) , Delivery Driver (635) , Independent Contractor (147) , Warehouse Associate (123) , Associate (111) , Warehouse Worker (93) , Delivery Associate (70) , Flex Associate (56) , Courier (55) , Courier Driver (54) , Delivery Partner (50) , Flex Driver (45) , Customer Service Representative (30) , Software Engineer (30) , Truck Driver (30)

What are the pros of working at Amazon Flex according to real employee reviews?

"Pay is good if you let the blocks sit before you snatch the first thing that pops up" ((in 723 reviews)); "Flexible hours and most of the other drivers are friendly." ((in 309 reviews)); "ONLY good thing is flexible schedule!.... work when & if i want !!!" ((in 229 reviews)); "Great Flexible Schedule for any college student, tips are good too if you get the write blocks." ((in 161 reviews)); "No boss and you can blast your music as loud as you want." ((in 62 reviews))

What are the cons of working at Amazon Flex according to real employee reviews?

"Management is poor" ((in 102 reviews)); "No benefits and use your own vehicle." ((in 72 reviews)); "Some managers at depots are rude and enjoy shouting and treating drivers as much lower." ((in 37 reviews)); "As my first time I had NO TRAINING at all." ((in 28 reviews)); "Poor communication and poor logistics." ((in 28 reviews))

What are employees saying about Amazon Flex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Flex layoffs and their outlook for job security at Amazon Flex in 2026.

What are the top reviewed Amazon Flex locations?

Atlanta , Seattle , New York , Dallas , Los Angeles , Houston , Phoenix , Austin , Chicago , San Diego , Denver , Fort Worth , Las Vegas , Portland , Charlotte , Irvine , San Antonio , Philadelphia , Nashville , Tampa , Cleveland , Baltimore , San Francisco , Orlando , Sacramento , Indianapolis , Cincinnati , San Jose , Miami , Boston

Amazon Flex reviews

3.4

60% would recommend to a friend

(4,581 total reviews)

Jeff Bezos

46% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (4,581 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Amazon Flex has an employee rating of 3.4 out of 5 stars, based on 4,581 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon Flex employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

5K reviews

3.0

Mar 4, 2019

Great Flexibility

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours for new employees

Cons

not enough pay to make time worth it

2.0

Feb 20, 2019

Too many packages sometimes

Driver

Recommend

CEO approval

Business Outlook

Pros

Good pay to Great pay at times

Cons

They give waayyy to much packages sometimes you are not compensated for. 3 hr shift could really take 4 to 5 hours 4 hr shift could take 5 to 6 hrs This is with yhe assumption you are going fast and efficiently. The extra unpaid time would be even longer if you were not efficient with delivering the packages.

3.0

Nov 21, 2018

Horrible Training

Flex customer service representative

Recommend

CEO approval

Business Outlook

Pros

Team you are hired with bonds and tries to stay very supportive

Cons

Horrible, horrible virtual training. Management is verbally supportive but does little to help in actual cust svc environment. Hired for 20 hours per week but expected to work 38 (just under f/t) Very deceptive hiring practice. If you miss work you are terminated and CANNOT expect to work at Amazon again

Viewing 187 - 189 of 4,581 Reviews

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Amazon Flex

Amazon Flex reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Flexibility

Too many packages sometimes

Horrible Training

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Jobs at Amazon Flex