Amazon IT Support Engineer reviews

3.7

64% would recommend to a friend

(298 total reviews)
avatar

Andrew Jassy

63% approve of CEO

69% positive business outlook

IT Support Engineer employees have rated Amazon with 3.7 out of 5 stars, based on 298 company reviews on Glassdoor. This indicates that most IT Support Engineer professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by IT Support Engineer professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

298 reviews
4.0
Mar 21, 2026

ONS role

Recommend
CEO approval
Business Outlook

Pros

great environment, AWS building, Networking,

Cons

internal hire has disadvantage as pay difference is huge

4.0
Feb 9, 2026

Eng

Recommend
CEO approval
Business Outlook

Pros

PTO Education reimbursement Flexible hours

Cons

Obsession with metrics and numbers

Viewing 7 - 9 of 298 Reviews

Glassdoor has 251,966 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.