Amazon reviews

3.5

60% would recommend to a friend

(209,621 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
May 16, 2015
Recommend
CEO approval
Business Outlook

Pros

I have never seen a company grow as fast as Amazon. If your goal is to move up with a corporation, Amazon will give you unparalleled opportunity. It's not unheard of for someone to go from entry-level management to mid or even senior level within 5 years. Stock grants are extremely good. Entry level management are awarded tens of thousands of dollars in stock from the beginning, and given how fast Amazon stock is growing, this can net you a substantial amount of money if you stay long enough for it to vest. Salary is competitive for the market, and the sign-on bonus is very compelling and lasts two years (first year is often given upfront while the second year is monthly over 12 months). If you work in Seattle, the campus is huge and beautiful. It's in a fantastic area on the southern edge of Lake Union. There are several buildings with amazing views from the rooftop gardens, and dogs are welcome (even revered). Food trucks are plentiful in the area and serve amazing lunch opportunities. Amazon will pay for your bus/public transportation costs to get to the campus. Finally, you will be working with some of the smartest, most dedicated, most talented people you've ever met. Everyone who works there is driven, intelligent, innovative, and competitive, and you will undoubtedly become a better person simply for being in the same area as them.

Cons

Work-life balance is non-existent. Amazon expects you to marry your job. If you're on salary, expect to work a minimum of 50 hour work weeks. During Peak, you can expect that to be a minimum of 60 hours. Taking time off will undoubtedly put you behind, requiring you to use the time you don't have to catch up. Benefits are almost laughable for a company this size. 401k matching is 2%, in stock, and vests over time. Employee discount is a nice gesture, but it's limited to $100 a year (10% off for the first $1000 spent). There aren't any education benefits for anyone at Level 4 (management) and above. Finally, time off is much less than the competition: two weeks of vacation with 48 hours of personal time (including sick time) per year, depending on tenure. While the stock grant is most certainly a benefit, very few stay long enough for the units to vest. The vesting schedule is accelerated over time: 5% the first year, 15% the second, and 20% each 6 months after that (depending on your level). Most will only see the first year vesting, as the average tenure is less than two years. The incredible growth of the company causes several issues. First, it makes you feel expendable. Can't do the job? There are 10 more who would kill to have the opportunity, so we'll find someone who can. The promise of stock makes the position extremely attractive to outside recruits; this perpetuates the high turnover rate. Onboarding at Amazon is extremely ineffective. While several initiatives have been put in place, especially for Operations leaders at Fulfillment Centers, it's still a sink-or-partially-drown situation. We have a saying at Amazon: it's like drinking from a fire hose. I have a saying: it's like trying to drink an olympic-sized swimming pool in a single gulp. The amount of information they require you to know is astounding, and you're given very little time to acquire and understand. Depending on when you're hired, you could have your first yearly evaluation in as little as four months from when you were hired;, barely enough time to catch your breath. Finally, while it's an awesome opportunity to work with such bright and driven people, Amazon stack-ranks you against them. This hyper-competitive environment fosters rivalry and disharmony instead of teamwork and cooperation. Hoarding of information is commonplace. You get the feeling that everyone is trying to "one-up" one another. Bad-mouthing and double-crossing are a way of life, and you should never open up to anyone. While it's true that your development is your own to control, you rely heavily on information that you will not get as everyone wants to become the SME (subject matter expert).

2.0
Dec 14, 2014
Recommend
CEO approval
Business Outlook

Pros

Interesting Work and affordable products

Cons

We are so pressured to hit our hiring #s, people do not treat the candidates and each other with respect. It's impossible to feel good about what you do when you are bringing people into this environment. Recruiting leadership is overall weak and toxic. HR knows but doesn't do anything either because they don't care or have no clue how to fix it.

2.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

- Salary is competitive. They are willing to give you a 20-30% bump if you switch from Microsoft. - Technology is interesting in a few teams; many teams (like GPS or TRMS) do very mundane work though. - Good career boost when you quit (most people quit in 1-2 years)

Cons

Only choose Amazon if you have no other comparable option. Compensation package can be good, but remember that you are trading more hours and peace of mind. - It's not a happy place to work. Everyone is trying to survive and get through their pile of work. - There are plenty of better places to work, with better work environments and work-life balance. - Certain teams (like GPS and TRMS) do really mundane work that no one really cares about. No opportunity for career growth. - Management can be inexperienced and ruthless, a bad combination. Several people on my team were fired with no notice and questionable motives. - Long work hours. Always on culture. - Swim or sink culture. You are responsible for your survival; your managers and peers don't really care if you don't do well. - Lot of churn; people quit frequently or change teams. - Offices are bare and depressing. - Benefits? Just the bare minimum. - There are plenty of better choices. Only

Viewing 319 - 321 of 209,621 Reviews

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