Amazon reviews

3.5

60% would recommend to a friend

(209,628 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,628 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
2.0
Jun 9, 2014

Misled

Recommend
CEO approval
Business Outlook

Pros

Easy onboarding if you don't do drugs; don't have to get up early in the morning

Cons

Schedule is misleading; on your feet entire shift; walking to and from break room counts as part of your break; monotonous and physical; workload is often unmanageable; no air conditioning--you will need to go home and shower as soon as you get off work. Amazon has created their own package sorting facilities, and I'm at DFW8. It is misleading to call it fulfillment because all you do is sort boxes. You never know what the product is unless it's in a manufacturer's box. If you are new you will probably be building pallets with boxes that come off a conveyor belt. You scan the box and then the pallet number. I assume the sole purpose of scanning is to keep you from messing up and also monitor how much work you're doing. So far I haven't been trained on any other function. It looks like if you're good at something they just leave you there. Every day we're told they're short-handed and we have to stay an hour late or more, but I have yet to see any other new hires. The work is exhausting and you're running around like a chicken with your head cut off for five hours. I can see ways to improve the process, but I doubt anyone would listen. Meanwhile, the supervisors are standing around unless they need to tell you something's wrong. It's also just like any other company in that they would rather hire the minimum amount of people and work them to death. Lately they've been trying to get us to sign up for overtime that would double the amount of hours I'm scheduled to work, and yet there are no benefits. I'm dreading the holiday season, but I will probably quit before then.

3.0
May 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Amazon attracts some of the best talent in the world. I am constantly learning from my peers and I'm challenged on a daily basis. It's great working for a company that is defining e-commerce around the world. Most companies say that they care about their customers, but no one lives and breathes it like Amazon. Customers mean everything. It is far more important for Amazon to make their customers happy than their employees. Amazon has a good compensation program if you're willing to stick it out for 4 years (easier said than done). I'm an experienced hire with an MBA from a top 5 program - my base salary was on par with many corporate jobs (maybe slightly lower). I was given a nice cash signing bonus (a little over half my yearly salary) split up over 2 years. I was also given stock (originally worth about 2/3 my salary) that vests over 4 years (80% of it coming in years 3 and 4).

Cons

Be prepared to sacrifice work/life balance. If you are looking for a 40-50 hour a week job, Amazon is not the place to be. You will work nights and weekends on a regular basis - most of the time you can work from home (after office hours), but you're always on a leash. You will also be expected to do the dirty work in any role that you're in (you will need to write SQL to get your data - someone isn't going to do it for you). Know what you're getting into - Amazon can be a humbling place.

Viewing 322 - 324 of 209,628 Reviews

Glassdoor has 251,114 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.