Amazon Customer Success Manager reviews

3.5

39% would recommend to a friend

(92 total reviews)
avatar

Andrew Jassy

23% approve of CEO

69% positive business outlook

Manager, Customer Success employees have rated Amazon with 3.5 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

92 reviews
4.0
Jan 9, 2026
Recommend
CEO approval
Business Outlook

Pros

- Amazon is a great place to develop skills with a broad scope in business - Pays well - Challenging but fulfilling role

Cons

- Work Life balance can be tough if you dont live close to the office (5-days a week) - Large Org with many teams that are siloed - Promotions can be tough to come by

Viewing 4 - 6 of 92 Reviews

Glassdoor has 251,900 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.