Amazon Customer Success Manager reviews

3.5

39% would recommend to a friend

(92 total reviews)
avatar

Andrew Jassy

23% approve of CEO

69% positive business outlook

Manager, Customer Success employees have rated Amazon with 3.5 out of 5 stars, based on 92 company reviews on Glassdoor. This indicates that most Manager, Customer Success professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Manager, Customer Success professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

92 reviews
3.0
Apr 21, 2025
Recommend
CEO approval
Business Outlook

Pros

Great learning, projects and company growth

Cons

No WLB, lots of politics, intense doc writing culture and toxic coworkers

3.0
Mar 21, 2025

Meh

Recommend
CEO approval
Business Outlook

Pros

Good benefits for visual and dental

Cons

Lots and lots and lots of work to manage

Viewing 13 - 15 of 92 Reviews

Glassdoor has 251,997 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.