Amazon reviews

3.5

60% would recommend to a friend

(209,450 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,450 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
1.0
Mar 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Amazon offers cutting edge technology, successful online retail, beautiful campus on South Lake Union in Seattle, and company name recognition.

Cons

Door desks, aversion to business and process standards, internal politics, pager duty, micro-management from the executive level, expensive parking, stingy benefits especially when compared to the industry, stock accounts with sub-standard brokerage house.

1.0
Nov 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Pros For someone leaving the Military, Amazon was a good place to go. They aggressively recruit and find new talent. It made finding my job here very easy. The base salary is a good wage and if you plan on sticking around, the stocks and bonuses are very good. The company does grow every year so there are new opportunities elsewhere in the company if you are willing to move.

Cons

Cons There is a revolving door for both managers and hourly associates. The leadership structure is extraordinarily flat, leaving almost no room for promotion for the hourly associates. As for managers, a lot of their aggressive recruiting currently is focused almost entirely on MBA students who enter at the base management level and then get auto-promoted on a semi regular basis. This is as long as they don't screw anything up too bad. The 401K plan is terrible. It matches 1/2% up to 4% (in other words you put up 4% and get only 2% match). You are only vested in the plan after 3 years which is longer than the average young professional stays at a single job. When the annual review comes around and compensation is increased, it is always at the cost of another pay. So if you get more base pay, you get less in bonus or stocks and vice versa. The only way to make more then what you are currently making is to get promoted. As somebody on this site already mentioned, the only way for this to happen is to work so much and long that senior management feels sorry for you. The company also somehow manages to mess up the ramp up to the holiday season every year. Even though we have multiple planning meetings before and after peak, we are not able to staff correctly. It is mostly due to the companies unwillingness to have one extra employee rather than be short by 10. This leads to managers and associates alike getting burnt out during peak.

1.0
Jun 29, 2009
Recommend
CEO approval
Business Outlook

Pros

The learning curve is very steep. You learn a lot in your first few months as the company operates in a very different way from other retailers.

Cons

The amount of work one single person does is ridiculous. Also, there is no formal training. You learn everything by doing it yourself. You get no support from your manager. Basically, your manager is there just as a title who does your performance review at the end of the year, which by the way will come as a surprise because there is no feedback on your performance, even when you ask for it because the managers have no time to do it until the end of the year. The company culture is COLD. Your co-workers will not verbally interact with you even when you try. They are an awkward bunch. They only respond well to emails. Your "manager" has no previous training or experience in people management and will not take any interest in your professional development. In fact, if you are better looking than your manager, or dress better than your shabbily dressed manager (no dress code at amazon), your manager will probably dislike you. And I want to again emphasize that your manager will take NO interest in your professional development.

Viewing 139 - 141 of 209,450 Reviews

Glassdoor has 250,881 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.