Amazon reviews

3.5

60% would recommend to a friend

(209,437 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,437 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

209K reviews
2.0
Dec 18, 2014
Recommend
CEO approval
Business Outlook

Pros

Challenging problem space, some execs are not complete morons.

Cons

The most annoying part of working at Amazon is how people don't matter at all in this company. You are a number. No one will give a damn about training you, growing you, advancing you. What you do is completely irrelevant. You will be passed over by the cronies of your newly hired director or VP (mistresses, drinking buddies, soccer team mates, etc.). Reviews and interviews are passive-aggressive-driven beauty contests: for your success it is much more important to be "nice" with everyone and not rub anyone the wrong way rather than actually getting something done. Management is all hired from outside, almost never promoted from inside. The attrition is ridiculous also because of that. The pay and the benefits are such that those able to, leave amazon as soon as the all-cash compensation period is over, especially with a stagnant or declining stock. Those who stick around, tend to be those that cannot go anywhere else, and it shows. In my career I have never seen so many incompetent morons with the title of director or higher, spending all their time and energy trying to defend their position rather than get work done. In two years I had the team produce 100x more lines of useless planning documents that no one read or cared about than actual code. The few great people I have worked with were all in the intermediate to low levels and were all leaving or looking around. The technology stacks I have worked on were all put together with tape and wire. More than 90% of the resources were spent trying to get the stratified hacks of ten years to keep working rather than creating something new (and it was a mission critical system). The technical leadership is the division was non-existing. There may be some pocket of excellence elsewhere in the company, but after I have seen the shambles the supposed core business is in, I ran for the door at the first opportunity.

3.0
Jul 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Home office, no commute, paid full-time training.

Cons

Barely above minimum-wage pay, and the company also seems to value negative behavioral reinforcement towards employees (rather than positive), cynicism, and self-serving ideals. They are very much for-profit rather than people driven, despite their "treat the customer like a friend," customer-centric processes. There was a lot of behind-the-scenes customer bashing by the management that was disturbing to me at the forefront. In training, frequent loss-of-job threats involving late completion of training materials were sent out globally, regardless if they were applicable or not. The training process itself was based on a "survival of the fittest" premise , and there was little mercy for the fallen.

1.0
Apr 10, 2012
Recommend
CEO approval
Business Outlook

Pros

The pay was most definitely a plus especially in this hard of times. The only other thing that was at all positive were the people that worked there.

Cons

I normally never write reviews for anything, especially jobs, but this is required. Amazon does not care about any individual employee, they act like they do to your face, until all of a sudden 30 people are all 'terminated' at once, for no reason whatsoever. People who had worked there for 15 years sometimes longer and some who started from the ground up with them and worked there for a year to three years. They just let you go with no word or explanation, they are outsourcing all of their jobs, so why did they need to build a new building? Because they are selfish. I refuse to even buy anything from the site anymore because of how I was treated as an employee and after I was treated after I was 'terminated'. They do not deserve the praise that they get, and they sure do not deserve the business they get. From working behind the scenes I know, without a shadow of a doubt that they do everything for themselves and nothing for the customer. Customer's were so unhappy about things but they just did not care, and still don't. Everyone currently working there or thinking about working there need to watch out, they are next, for no reason at all they will be left without a job, with bills to pay for and no money. Run far far away from Amazon!!!

Viewing 136 - 138 of 209,437 Reviews

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