Amazon reviews

3.5

60% would recommend to a friend

(209,608 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,608 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
4.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Work at home is convienient, theres no commute and you can work in your pjs! Amazons system is very well developed and updated so there isnt much confusion when learning it. Social interaction among team members is encouraged. The hours are flexible, they will work with you to find a schedule that works for you. There's also a lot of overtime avaialble aswell as volunteer time off. There's always someone available to help if you need it.

Cons

Call volume is high. Back to back calls and chats all day everyday. Expectations are high. You are expected to work within time limits. A customer call length isn't an issue but hold time and aftercall work is limited and can be discouraging when you are learning. Customers can be very rude.

1.0
Mar 2, 2015

Toxic management

Recommend
CEO approval
Business Outlook

Pros

Good coworkers, young atmosphere, good base pay for sales, Amazon provides great name recognition

Cons

Huge letdown, overly and overtly political, toxic management, lack of loyalty from Amazon for its employees, concerns of employees are minimized and not addressed leaving negativity to fester, management has unrealistic expectations for sales goals without providing tools, asks sales people to hit a tough quota AND do a lot of side work and projects on top, management is disjointed, huge delusional egos at play, lack of follow through from management, management actually picks on employees, HR is a joke... could go on.

4.0
Jan 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Ironically, the best perk for me is being able to bring my dogs to work. On my team, we've got a solid codebase to work from, a fantastic manager, amazing coworkers, and even our interns can create products that are seen by millions of people. Being able to work on really highly visible projects that have a significant impact is awesome. There is some *really cool stuff* to work on, and a lot of interesting problems to solve.

Cons

Amazon doesn't really give a feeling of warm fuzzy caring for its developers. Makes sense, since the profit margin is pretty low and we have to make it up in volume, but the lack of perks and decent developer hardware makes us feel kind of unloved at times ("frugality" is even one of our core leadership principles). I try to think of it as making us morally superior to companies that splurge on pampering the developers, but I do get jealous on occasion. Also, depending on the team... there can be a lot of obnoxious interference from business managers, randomization, and terrible codebases (we're moving away from Perl as the main language for website templating, but it's not happening nearly fast enough.) And sometimes teams are just meatgrinders - Amazon has a hard time hiring enough to keep up with project growth, much less to keep up with maintenance and OE. I'm also not a huge fan of future-vesting stocks in the place of actual money for bonuses/part of salary.

Viewing 283 - 285 of 209,608 Reviews

Glassdoor has 251,080 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.