Amazon reviews

3.5

60% would recommend to a friend

(209,603 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,603 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

210K reviews
5.0
Jan 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Positive atmosphere. Worked with Great people. Got a bonus for setting up my own computer. The traing was so good that I was able to pass all the test without any difficulty. I got great reviews from customers and got a gift card for being a top performer.

Cons

I was told I would be hired after the seasonal period but I was on a team that did poorly. My manager called me directly and apologized and said I was a very good worker and picked up very fast but I was on the worst team and he could not offer me the job. He said it was nothing he could do to help me.

2.0
Nov 13, 2014
Recommend
CEO approval
Business Outlook

Pros

I like my team and the people I work with. I do like the daily job/what I do. Location is exciting (South Lake Union). A lot of opportunity to grow and take on more. If you work hard and do well, there's more opportunity to move up compared to more traditional companies.

Cons

All the negative things you hear about Amazon are true: high turn over, tenure is 1 year, work crazy hours, NO work-life balance, no cool benefits like company swag or free food, no appreciation for employees. It's so easy to get burnt out here and they don't care about the employee. They know that if you leave, they will easily find someone else to replace you/someone who wants to work at Amazon.

4.0
Jan 1, 2014
Recommend
CEO approval
Business Outlook

Pros

--> Culture & Leadership Principles - The Amazon Leadership Principles are not a mission statement that was developed and then forgotten. We live and die by these principles and they drive our culture... and the culture is pretty great! --> Work with super smart, very talented people --> Great Global Brand --> Jeff Bezos/CEO - Having such a strong CEO is invaluable. He is a genius! --> Bring your dog to work --> Business who is truly partnered (in most cases) with recruiting. Recruiters are not order takers - we are a part of our business and our experience/knowledge in our field is valued. --> You're Never Bored --> Fast Paced - makes things exciting and you always feel like the ball is moving forward --> Ability to move fast - low bureaucracy --> Impact - everyone has the ability to make a big impact on their team, their org, and even Amazon as a whole. --> Mistakes are ok - just learn from them and own them

Cons

--> Work Life Balance - you will work hard and long at Amazon but you will grow. This is the sole reason I would not encourage a friend to come here. --> Comp Structure - stock is compensation. It is not utilized to incentivize people to stay longer term. If the stock value increases, so does your compensation and it can affect your ability to gain more stock come review time. --> Politics - though Amazon is not as political as many other large companies, it is political. Particularly when it comes to... --> Promotions - often based on favoritism and they are political. --> Lack of perks and weak benefits package (for a top tech company) - we struggle to compete with other large tech company benefit & perks packages. We pay for parking, there are no freebies, and there are a lot of things that are just not offered (tuition reimbursement, paid paternity leave, etc). --> Limited guidance - Amazon is a very sink or swim culture. You own all of your own learning and will not have much guidance, even as a new person. --> Up or out - if you are not growing and taking on more, you will be managed out. --> Pace - gets exhausting at times, it's hard to sustain and many people burn out.

Viewing 286 - 288 of 209,603 Reviews

Glassdoor has 251,074 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.