Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
3.0
Aug 20, 2025

Good

Recommend
CEO approval
Business Outlook

Pros

Good pay No rotation shifts

Cons

Work pressure No work life balance

5.0
Jul 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Good learning experience, exposure to cloud technolgy

Cons

Stress, too many back and forth with customers.

4.0
Apr 30, 2025
Recommend
CEO approval
Business Outlook

Pros

- Good salary - Good compensation - Amazon stocks

Cons

- If the department is not good or the manager is not Human, you will be depressed, demotivated - Not easy to change inside the company between different departments

Viewing 7 - 9 of 137 Reviews

Glassdoor has 251,587 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.