Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
5.0
Jan 4, 2021

Good

Recommend
CEO approval
Business Outlook

Pros

Good Work Life Balance and Career Growth

Cons

I don't see any cons here

4.0
Dec 8, 2020
Recommend
CEO approval
Business Outlook

Pros

The benefits such as insurance, stock, 401k, etc. are exceptional. The pay is also good and fair for the experience. Overall a great experience and a great place to grow.

Cons

The internal promotion process is pretty difficult and time consuming, don't expect to grow directly within one team or department. You have to go well above and beyond for a long time to get considered for promotion. The upside is everyone who gets promoted absolutely deserves it. The downside is you can't move up the ladder very quickly

Viewing 109 - 111 of 137 Reviews

Glassdoor has 251,971 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.