Amazon Support Engineer II reviews

3.8

79% would recommend to a friend

(137 total reviews)
avatar

Andrew Jassy

70% approve of CEO

63% positive business outlook

Support Engineer II employees have rated Amazon with 3.8 out of 5 stars, based on 137 company reviews on Glassdoor. This indicates that most Support Engineer II professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Support Engineer II professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

137 reviews
1.0
Nov 15, 2020
Recommend
CEO approval
Business Outlook

Pros

Great pay. if your Mgment is good it can be the best place to work.

Cons

If you're manager does not like to be held accountable, you will become their scapegoat and have no recourse. Your time with the company becomes valueless as your leadership is swapped out every couple of years. Building rapport with your leadership is pointless as they are only there to get to the next step in their career. Not for the org.

4.0
Nov 6, 2020
Recommend
CEO approval
Business Outlook

Pros

paid good, work life balance, benefits

Cons

Some services have very high standards. The ever rising bar of skills would get you in trouble if your learning style doesn't match with the rest of the team.

5.0
Oct 21, 2020
Recommend
CEO approval
Business Outlook

Pros

Great employer, great work environment, loads to learn, opportunities to move in the company are near limitless. Tooling to network around the company is amazing.

Cons

Need to pull your weight or you will start having difficult conversations. Growth of the company has lead to high expectations from employees to continue to meet the demands of customers

Viewing 112 - 114 of 137 Reviews

Glassdoor has 251,968 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.