Is Amazon a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at Amazon have rated their employer with 3.9 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Tech Support Analyst Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at Amazon .

Does Amazon pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11114) , Warehouse Worker (6914) , Associate (6208) , Software Engineer (6160) , Area Manager (5695) , Software Development Engineer (SDE) (3508) , Fulfillment Associate (3408) , Software Development Engineer (3179) , Customer Service Representative (3043) , Program Manager (2479) , Operations Manager (2295) , Customer Service Associate (2216) , Sortation Associate (1865) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19516 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13308 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7710 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5825 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4815 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10094 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7037 reviews)); "Their management is poor and has many problems that you may have never seen before." ((in 6680 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5180 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2410 reviews))

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Amazon Tech Support Analyst reviews

3.9

98% would recommend to a friend

(42 total reviews)

Andrew Jassy

99% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42 reviews)

Ratings by demographic groups

Race / Ethnicity

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Tech Support Analyst employees have rated Amazon with 3.9 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews

3.0

Dec 14, 2021

Tech support at Ring automation

Tech support

Recommend

CEO approval

Business Outlook

Pros

Calm and professional job atmosphere

Cons

Micromanagement on a extreme level

4.0

Oct 23, 2021

Best place to start career

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

Good work culture Good work benefits

Cons

It depends on wat team you get and not on the company

1.0

Jul 31, 2021

Awful, low pay.

Tech support

Recommend

CEO approval

Business Outlook

Pros

There were none. Seriously, get a better job anywhere. This company is only interested in paying its "elite" positions a living wage.

Cons

Low pay, hostile managers, abusive customers, no real "leads" to which you can escalate.

Viewing 22 - 24 of 42 Reviews

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IT Support Associate II, Ops Tech Solutions (OTS)

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Amazon reviews Amazon Tech Support Analyst reviews

Amazon

Amazon Tech Support Analyst reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Tech support at Ring automation

Best place to start career

Awful, low pay.

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