Is Amazon a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at Amazon have rated their employer with 3.9 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Tech Support Analyst Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at Amazon .

Does Amazon pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11114) , Warehouse Worker (6914) , Associate (6208) , Software Engineer (6160) , Area Manager (5697) , Software Development Engineer (SDE) (3509) , Fulfillment Associate (3408) , Software Development Engineer (3179) , Customer Service Representative (3043) , Program Manager (2479) , Operations Manager (2296) , Customer Service Associate (2216) , Sortation Associate (1865) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19454 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13211 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7800 reviews)); "It's a very huge company all around the world and it keeps satisfying its employees with a good salary." ((in 5782 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4873 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10087 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7051 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6686 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5168 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2414 reviews))

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Amazon Tech Support Analyst reviews

3.9

98% would recommend to a friend

(42 total reviews)

Andrew Jassy

99% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (42 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Tech Support Analyst employees have rated Amazon with 3.9 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews

5.0

Mar 1, 2021

Great Place

Tech support

Recommend

CEO approval

Business Outlook

Pros

Love Amazon it was a great experience!!

Cons

Nothing at all really to report

5.0

Feb 22, 2021

good

Tech support

Recommend

CEO approval

Business Outlook

Pros

it was amazing, enjoyed working here

Cons

I did not find any cons

4.0

Jan 14, 2021

Overall good experience and friendly culture

Tech support

Recommend

CEO approval

Business Outlook

Pros

Good environment, prompt transportation facility, Fair HR Policy

Cons

Depends on the project assigned.

Viewing 25 - 27 of 42 Reviews

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Jobs at Amazon

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

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Amazon Tech Support Analyst reviews

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Overall good experience and friendly culture

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