Is Amazon a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at Amazon have rated their employer with 3.9 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Tech Support Analyst Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at Amazon .

Does Amazon pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11114) , Warehouse Worker (6914) , Associate (6208) , Software Engineer (6160) , Area Manager (5696) , Software Development Engineer (SDE) (3508) , Fulfillment Associate (3408) , Software Development Engineer (3179) , Customer Service Representative (3043) , Program Manager (2479) , Operations Manager (2296) , Customer Service Associate (2216) , Sortation Associate (1865) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19516 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13308 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7710 reviews)); "It's a very huge company all around the world and it keep satisfying their employees with good salary and accommodation" ((in 5825 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4815 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10094 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7037 reviews)); "Their management is poor and has many problems that you may have never seen before." ((in 6680 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5180 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2410 reviews))

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Amazon

Amazon Tech Support Analyst reviews

3.9

98% would recommend to a friend

(42 total reviews)

Andrew Jassy

99% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.2

Senior management

4.1

Culture & values

3.8

Career opportunities

3.7

Compensation and benefits

3.2

Work/Life balance

Tech Support Analyst employees have rated Amazon with 3.9 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

42 reviews

4.0

Oct 16, 2020

Decent

Tech support

Recommend

CEO approval

Business Outlook

Pros

Amenities, Openness, Timings, Play Area

Cons

Too strict, Closed off offices, with just cabins

5.0

Oct 5, 2020

Good

Tech

Recommend

CEO approval

Business Outlook

Pros

Overall good just very demanding

Cons

Not that flexible on schedules

3.0

Jul 9, 2020

job

Tech support

Recommend

CEO approval

Business Outlook

Pros

ease of work from home

Cons

need to adapt to night shifts

Viewing 28 - 30 of 42 Reviews

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Jobs at Amazon

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

IT Support Associate II, Ops Tech Solutions (OTS)

View all Tech Support Analyst Jobs

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