Amazon Tech Support Analyst reviews

3.9

98% would recommend to a friend

(42 total reviews)
avatar

Andrew Jassy

99% approve of CEO

71% positive business outlook

Tech Support Analyst employees have rated Amazon with 3.9 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews
2.0
Dec 17, 2019

Decent Job

Recommend
CEO approval
Business Outlook

Pros

Lots of hours available to work

Cons

no benefits available; getting bad ratings from customers for things beyond our control

4.0
Dec 6, 2019

Technical support

Recommend
CEO approval
Business Outlook

Pros

work from home option to provide digital and device support to North American client base

Cons

Timings would be according to developed countries. Being an Indian it would be whole shift of biological clock by 12 hours.

Viewing 31 - 33 of 42 Reviews

Glassdoor has 251,577 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.