Is Amazon a good company to work for as a Tech Support Analyst?

Tech Support Analyst professionals working at Amazon have rated their employer with 3.9 out of 5 stars in 42 Glassdoor reviews. This is a higher than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open Tech Support Analyst Jobs at Amazon now and start preparing for your job interview by browsing frequently asked Tech Support Analyst interview questions at Amazon .

Does Amazon pay Tech Support Analyst employees well?

Tech Support Analyst professionals rate their compensation and benefits at Amazon with 3.7 out of 5 stars based on 42 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Tech Support Analyst salaries at Amazon.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11114) , Warehouse Worker (6914) , Associate (6208) , Software Engineer (6161) , Area Manager (5697) , Software Development Engineer (SDE) (3510) , Fulfillment Associate (3408) , Software Development Engineer (3179) , Customer Service Representative (3043) , Program Manager (2478) , Operations Manager (2296) , Customer Service Associate (2216) , Sortation Associate (1865) , Manager (1455) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

""Pay is good but not worth the asks made from IT and how they are treated"" ((in 19454 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 13211 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7800 reviews)); "It's a very huge company all around the world and it keeps satisfying its employees with a good salary." ((in 5782 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4873 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10087 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7051 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 6686 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5168 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2414 reviews))

Amazon Tech Support Analyst reviews

3.9

98% would recommend to a friend

(42 total reviews)

Andrew Jassy

99% approve of CEO

71% positive business outlook

Ratings by demographic groups

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Tech Support Analyst employees have rated Amazon with 3.9 out of 5 stars, based on 42 company reviews on Glassdoor. This indicates that most Tech Support Analyst professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Tech Support Analyst professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

42 reviews

5.0

Jul 9, 2017

Dnt get confused with the support word... Its better and totally different from it

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

Working environment is very friendly and good here ... Good management... Satisfactory allowances

Cons

Havent figured out any cons till now But coffee provided can be better .... Just kidding

4.0

Mar 4, 2017

Good Job.

Tech support analyst

Recommend

CEO approval

Business Outlook

Pros

best work culture in the industry

Cons

low growth but cannot blame the management.

4.0

Nov 24, 2015

Customer service

Tech support

Recommend

CEO approval

Business Outlook

Pros

Best work culture and you find yourself bonded with the workplace. People are creative and you will get a chance to share your ideas to improve the process.

Cons

None there are no downsides. However you might feel that the work load increases during end of the year but trust me you will feel great once you start working.

Viewing 37 - 39 of 42 Reviews

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Amazon Tech Support Analyst reviews

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Reviews by job title

Dnt get confused with the support word... Its better and totally different from it

Good Job.

Customer service

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