Is Amazon Web Services a good company to work for?

Amazon Web Services has an overall rating of 3.6 out of 5, based on over 17,094 reviews left anonymously by employees. This rating has been stable over the past 12 months. 62% of employees would recommend working at Amazon Web Services to a friend and 62% have a positive outlook for the business. The best reviews about Amazon Web Services have been left by employees working as Senior Customer Solutions Manager , Applied Scientist Intern and Inside Sales Representative .

Does Amazon Web Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Amazon Web Services employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Amazon Web Services. This rating has been stable over the past 12 months.

How satisfied are employees working at Amazon Web Services?

62% of Amazon Web Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Amazon Web Services 3.0 out of 5 for work life balance, 3.2 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Amazon Web Services?

Software Engineer (894) , Solutions Architect (510) , Software Development Engineer (SDE) (483) , Cloud Support Engineer (408) , Software Development Engineer (343) , Account Manager (298) , Program Manager (194) , Cloud Support Associate (185) , Data Center Technician (182) , Cloud Support Engineer I (163) , Software Development Engineer (SDE) II (156) , Senior Solutions Architect (140) , Cloud Support Engineer II (133) , Cloud Engineer (128) , Account Executive (120)

What are the pros of working at Amazon Web Services according to real employee reviews?

"Pay is good for an intern and there’s a lot of room for growth because it’s a huge company" ((in 1201 reviews)); "It’s fun and the people are great" ((in 764 reviews)); "Learning is good and salary too" ((in 531 reviews)); "Their health benefits is good and their career choice is helpful to start a new career." ((in 516 reviews)); "Very generous with budget (if your team is performing well and the economy is great)" ((in 437 reviews))

What are the cons of working at Amazon Web Services according to real employee reviews?

"There is no work life balance and forget about long vacations" ((in 927 reviews)); "Poor management can lead to unnecessary stress and even impact your standing within the company." ((in 443 reviews)); "You can get bad managers and or teams which can hinder growth and mental health." ((in 395 reviews)); "Frequent layoffs without notice or explanation (employees encouraged to "focus on work" and not worry about layoff speculation)." ((in 246 reviews)); "Poor leadership and will want to reach pip quota" ((in 241 reviews))

What are employees saying about Amazon Web Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Amazon Web Services layoffs and their outlook for job security at Amazon Web Services in 2026.

What are the top reviewed Amazon Web Services locations?

Seattle , New York , Arlington , Herndon , Dallas , Austin , San Francisco , Boston , Washington , Atlanta , Santa Clara , Chicago , Los Angeles , Palo Alto , Sterling , Ashburn , Houston , Denver , San Jose , Sunnyvale , Bellevue , Manassas , Columbus , Portland , Boardman , San Diego , Chantilly , Phoenix , Nashville , Charlotte

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Amazon Web Services

Part of Amazon

Amazon Web Services reviews

3.6

62% would recommend to a friend

(2,593 total reviews)

Matt Garman

52% approve of CEO

62% positive business outlook

Ratings by category

3.9

Compensation and benefits

3.8

Diversity & inclusion

3.8

Career opportunities

3.2

Culture & values

3.0

Work/Life balance

3.0

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

Reviews about "Compensation"

Return to all reviews

3.0

Nov 10, 2025

Overpaid Help desk position

Cloud support engineer i

Recommend

CEO approval

Business Outlook

Pros

-A lot of exposure to different services and technologies. -Different customer, different problems, tons of experience. -Ability to ramp up to higher impact positions with more pay fairly quickly. -Internal training for new positions outside your current scope.

Cons

-Metrics to micromanage and they can change often. -Onboarding can be horrible without the right mentor and manager -Leaving as a Cloud Support Engineer can make it very hard to find high paying positions as smaller companies will not pay the same as AWS for support roles.

4.0

Nov 10, 2025

CSE Bengaluru

Cloud support engineer

Recommend

CEO approval

Business Outlook

Pros

Fixed work timings Competitive pay

Cons

You have to be on your toes in terms of performance.

4.0

Nov 9, 2025

Pay is good but cyclical due to stock grants and prices

Sr. solutions architect

Recommend

CEO approval

Business Outlook

Pros

The pay is good but the way they pay you, you get your only big stock grant on hire. It vests 5%, 15%, 40%, 40% over the first four years. They give you a target comp that used to be base salary plus about 50% more in RSUs but now they pay higher base and it might be more like 15% RSUs. Once those all vest, they give you very few additional RSUs thereafter, but enough to keep you at hiring target at least. Last year was way over target, this year was still over target, and next year is only going to be over target because they topped me up a little this year.

Cons

When they calculate target comp for the year they assume that stock will be appreciating every year. Sometimes it does, sometimes it doesn't. Note that "target comp" varies every year because they calculate how much of your previously granted stock will be vesting that year, and that plus your base is the target comp for the year. While the total comp has been up over the target at which I was hired the last few years, that target has not officially moved. At one point they adjusted salary to be a larger percentage of comp to be more competitive in terms of offers and also due to shareholder pressure about using shares as comp. There's a curve on performance ratings and they "manage out" the bottom 10% every year, from what I have heard.

Viewing 328 - 330 of 2,593 Reviews

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Amazon Web Services reviews

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Overpaid Help desk position

CSE Bengaluru

Pay is good but cyclical due to stock grants and prices

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