Is America First Credit Union a good company to work for?

America First Credit Union has an overall rating of 3.5 out of 5, based on over 540 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 56% of employees would recommend working at America First Credit Union to a friend and 55% have a positive outlook for the business. The best reviews about America First Credit Union have been left by employees working as Branch Manager , Lead Teller and Bank Teller .

Does America First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, America First Credit Union employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at America First Credit Union. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at America First Credit Union?

56% of America First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated America First Credit Union 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at America First Credit Union?

Teller (106) , Bank Teller (36) , Loan Officer (26) , Lead Teller (20) , Consumer Loan Officer (16) , Branch Manager (11) , Assistant Manager (8) , Member Service Representative (7) , Consumer Loan Originator (5) , Contact Center Representative (5) , Manager (5) , Mortgage Loan Officer (5) , Escalations Specialist (4) , Service Center Lead Teller (4) , Universal Banker (4)

What are the pros of working at America First Credit Union according to real employee reviews?

"Also great benefits!" ((in 56 reviews)); "o Great management" ((in 23 reviews)); "The people are great and fun to work with!" ((in 22 reviews)); "Good training" ((in 20 reviews)); "A great work environment." ((in 18 reviews))

What are the cons of working at America First Credit Union according to real employee reviews?

"The pay at America First Credit Union is low compared to many of its competitor credit unions." ((in 113 reviews)); "No career path." ((in 10 reviews)); "Communication gap between upper management and front" ((in 9 reviews)); "Pay is far from fair and annual raises are a joke." ((in 4 reviews)); "Bad company to work for, so much favoritism" ((in 4 reviews))

What are employees saying about America First Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about America First Credit Union layoffs and their outlook for job security at America First Credit Union in 2026.

What are the top reviewed America First Credit Union locations?

Salt Lake City , Ogden , Roy , Riverdale , West Jordan , Sandy , West Valley City , Orem , Taylorsville , Logan , Centerville , Kaysville , American Fork , Provo , South Jordan , Clearfield , Layton , Draper , Herriman , Mesa , Las Vegas , Vineyard , West Valley , Saint George , Birmingham , Brigham City , Heber City , Providence , Farmington , North Salt Lake

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America First Credit Union

America First Credit Union reviews

3.5

56% would recommend to a friend

(538 total reviews)

Thayne Shaffer

81% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.8

Career opportunities

3.7

Culture & values

3.7

Work/Life balance

3.6

Senior management

3.3

Compensation and benefits

America First Credit Union has an employee rating of 3.5 out of 5 stars, based on 538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

538 reviews

4.0

Apr 13, 2018

Consider it!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee appreciation is a priority here at AFCU and the family environment is so welcoming! I applied at AFCU because I had an account and loved every interaction with the Credit Union. I started as a teller and climbed the career path towards a Lead Teller in a matter of 2 1/2 years. There is so much room to grow in the company and there resources to help you get where you want to be!

Cons

I worked in a grocery store branch and the hours were rough. I did love the idea of only working 4 days a week to get all of my hours in, but I still missed activities and family parties due to my schedule. I know that the schedules were changing for tellers in the grocery store branches and they were not guaranteed 10 hr. shifts, so they would work up to 4-5.

5.0

Apr 10, 2018

Amazing atmosphere and Flexible with School Schedules!

Consumer loan officer

Recommend

CEO approval

Business Outlook

Pros

It is great to learn the aspects of finances that there are a lot of misconceptions about, such as how credit works and the benefits of good credit.

Cons

The only downside comes from the nature of working with people. There will always be disagreements and disappointments that are dealt with, unfortunately that means that sometimes members are misunderstanding or misdirect their harsh feelings toward employees.

4.0

Apr 10, 2018

Level 5 Teller

Teller

Recommend

CEO approval

Business Outlook

Pros

For an entry-level job, this is probably the best job around. Benefits for 30-hour employees, higher pay than working fast-food, and flexible schedules that can work around a school schedule. It is easy to move up in the company and get higher paying jobs. Highly recommended.

Cons

The downside is that the compensation, while above most other entry-level positions, is not the best. There is a semi-high turnover rate because of this. I feel as though they make up for this by offering benefits, but unless you move up in the company it will stay fairly low.

Viewing 373 - 375 of 538 Reviews

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Consider it!!!

Amazing atmosphere and Flexible with School Schedules!

Level 5 Teller

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