Is America First Credit Union a good company to work for?

America First Credit Union has an overall rating of 3.7 out of 5, based on over 538 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 71% of employees would recommend working at America First Credit Union to a friend and 65% have a positive outlook for the business. The best reviews about America First Credit Union have been left by employees working as Branch Manager , Lead Teller and Bank Teller .

Does America First Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, America First Credit Union employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at America First Credit Union. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at America First Credit Union?

71% of America First Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated America First Credit Union 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at America First Credit Union?

Teller (106) , Bank Teller (36) , Loan Officer (26) , Lead Teller (20) , Consumer Loan Officer (16) , Branch Manager (11) , Assistant Manager (8) , Member Service Representative (7) , Consumer Loan Originator (5) , Contact Center Representative (5) , Manager (5) , Mortgage Loan Officer (5) , Escalations Specialist (4) , Service Center Lead Teller (4) , Universal Banker (4)

What are the pros of working at America First Credit Union according to real employee reviews?

"Also great benefits!" ((in 46 reviews)); "The people are great and fun to work with!" ((in 21 reviews)); "Good benefits and good culture" ((in 20 reviews)); "Good training" ((in 19 reviews)); "They take care of their employees on personal level" ((in 14 reviews))

What are the cons of working at America First Credit Union according to real employee reviews?

"The pay at America First Credit Union is low compared to many of its competitor credit unions." ((in 113 reviews)); "Poor management and aggressive HR" ((in 21 reviews)); "Communication gap between upper management and front" ((in 8 reviews)); "Pay is far from fair and annual raises are a joke." ((in 6 reviews)); "Leadership does not actually care about tellers." ((in 3 reviews))

What are employees saying about America First Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about America First Credit Union layoffs and their outlook for job security at America First Credit Union in 2026.

What America First Credit Union locations have received the highest employee ratings?

West Jordan , Logan , Centerville , Taylorsville , Sandy , Kaysville , American Fork , Orem , Provo , West Valley City

America First Credit Union reviews

3.7

71% would recommend to a friend

(536 total reviews)

Thayne Shaffer

83% approve of CEO

65% positive business outlook

Ratings by category

3.9

Culture & values

3.9

Diversity & inclusion

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.4

Compensation and benefits

America First Credit Union has an employee rating of 3.7 out of 5 stars, based on 536 company reviews on Glassdoor which indicates that most employees have a good working experience there. The America First Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

536 reviews

4.0

May 6, 2024

Good Work Environment But Could Pay Better

Teller

Recommend

CEO approval

Business Outlook

Pros

Bank holidays, little micromanaging, allowed to sit to do job (sad I have to put that), good health & dental insurance, internal hiring for higher up positions, job security

Cons

Pays poorly, not likely to close due to poor weather, high stress, needs precision, Walmart branches are hell on earth

America First Credit Union Response

2y

Thank you for your feedback! We are consistently evaluating compensation in the marketplace to ensure competitive pay for our employees. In addition to competitive pay, we also offer a competitive benefits package to further support our employees’ and their families.

4.0

Apr 28, 2024

Good College Job

Bank teller

Recommend

CEO approval

Business Outlook

Pros

Flexible with scheduling. Opportunity for promotions.

Cons

Negative member interactions. Too much dependence on the Supervisors at the beginning.

America First Credit Union Response

2y

Thanks for leaving a review! We greatly value your feedback and wish you the best in your endeavors.

4.0

Apr 25, 2024

AFCU

Teller

Recommend

CEO approval

Business Outlook

Pros

Paid training, lots of support, and lots of banking Holidays! Also great benefits!

Cons

The pay wasn't enough for the work I was putting in.

America First Credit Union Response

2y

Thank you for your feedback! We are consistently evaluating compensation in the marketplace to ensure competitive pay for our employees. In addition to competitive pay, we also offer a competitive benefits package to further support our employees’ and their families.

Viewing 58 - 60 of 536 Reviews

Jobs at America First Credit Union