America's Best reviews

2.9

36% would recommend to a friend

(1,497 total reviews)
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Alex Wilkes

28% approve of CEO

30% positive business outlook

America's Best has an employee rating of 2.9 out of 5 stars, based on 1,497 company reviews on Glassdoor which indicates that most employees have an average working experience there. The America's Best employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

1K reviews
2.0
Sep 23, 2025

They’ve lost their way

Recommend
CEO approval
Business Outlook

Pros

Fairly decent pay for management; employee eyewear benefits and 50% off coupons for friends and family.

Cons

Where to begin? They don’t tell you up front about the mandatory 45 hour plus work week. However your salary is based off a 40 hour work week. Your schedule lists you as 40 hours when figuring payroll. If I want to take a day off, I have to put in a full 8 hours, even though I’ve already worked 36 hours the other 4 days. All in I calculated over 200 unpaid hours a year. So basically my “Paid Time Off” is comped time. Now the company is transitioning away from being a value brand, making eye care and eyewear affordable for everyone. They are raising the metrics and becoming super high pressure for add ons. They push the drs to churn out 4-6 patients an hour, making time in chair 10-12 minutes, diminishing patient care. There is constant turnover because associates are not paid very well and commission is low. Management gets to fill in the gaps because payroll is micromanaged to the dollar! I’m told to hold off on doing past due store maintenance. Overall, I feel like the ship is sinking and I’m living my life on fast forward and not enjoying any of it!

2.0
Nov 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Good benefits, 401k match, bonus if you hit sales metrics. The company in and of itself was good, bad leadership pushed me away

Cons

Skeleton Crews, retail hours, forced missed lunches. The district manager, Dawn, had clear favorites. Underperforming store managers received promotions and favoritism, while top performers were ignored. Lots of turnover in store managers under her which caused chaos in the field.

1.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Free pair of cheap glasses and great benefits package.

Cons

Worst pay in the industry. They will work you 10-12 hours shifts 5-6 days a week with no incentives. The salary/hours worked puts you at min wage. Corporate managers have no idea what daily operations look like and constantly push impossible goals. High turnover for all positions due to the work load and low pay. Working here will destroy your career in optical. If you are serious about eye care and eye wear , don’t work here. If you have a family and need work life balance, don’t work here. If you don’t have a second income, don’t work here. If you value and respect yourself, don’t work here. Just don’t.

Viewing 34 - 36 of 1,497 Reviews

Glassdoor has 1,517 America's Best reviews submitted anonymously by America's Best employees. Read employee reviews and ratings on Glassdoor to decide if America's Best is right for you.