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American Addiction Centers

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American Addiction Centers reviews

3.0

36% would recommend to a friend

(402 total reviews)

Dr. David Hans and EJ Boschert

35% approve of CEO

28% positive business outlook

American Addiction Centers has an employee rating of 3.0 out of 5 stars, based on 402 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Addiction Centers employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

402 reviews
5.0
Apr 3, 2014
Recommend
CEO approval
Business Outlook

Pros

I am an extremely proud employee if American Addiction Centers. I work with people who put their hearts into their work on a daily basis. The atmosphere is very lively in the call center, and there are times you can catch one of the CEO's on the phone helping with rescues. I have never once been trained to lie to a client, in fact I can remember a number of times where we were being told not to lie, our product is too good to lie about. I speak with former clients on a daily basis who are extremely grateful for everything we did for them, and feel that they are in debt to our programs for saving their life.

Cons

This is not an easy job! You have to possess the genuine desire to actually help people. You will speak to people on a daily basis, who are dying, and not all of them can be saved. Yes, it is stressful at times! Saving people's lives is not a walk in the park.

1.0
Mar 26, 2014
Recommend
CEO approval
Business Outlook

Pros

pays ok not great flexible hours

Cons

They lie to customers, call center and staff are trained to lie Very high pressure Owners are the worst people I've ever met treatment product and staff are poorly trainied and overworked, partly due to an owner who is not involved and thinks everybody but him is an idiot

4.0
Mar 25, 2014

Rewarding and challenging

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Refreshing to work with a team of professionals that are innovative, diverse, talented and respect the strengths of one another. Everyone works hard and enjoys a laid back atmosphere. Team manager recognizes team's dedication to succeed, encourages a team effort and is sensitive to the balance of work/home life. Rewarding to work for a company that helps those recover from addiction. So many employees truly passionate about helping others. Management makes effort to recognize employees for meeting goals. Decent health benefits and pay.

Cons

Rapidly growing company that is experiencing some organizational turbulence, but moving in the right direction.

Viewing 388 - 390 of 402 Reviews

Glassdoor has 413 American Addiction Centers reviews submitted anonymously by American Addiction Centers employees. Read employee reviews and ratings on Glassdoor to decide if American Addiction Centers is right for you.