American Airlines reviews

3.6

63% would recommend to a friend

(8,797 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
1.0
May 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Company in itself Good Retirement Employees managed were top notch and awesome Decent "Tech Stack" Beautiful Dallas Campus

Cons

St Louis station management was absolutely horrible Poor pay Lack of OT (at STL Station) No bonuses No raise Most unethical and unprofessional management Ive ever worked with Screamed at and harassed multiple times by my own co-supervisors and management. Management deferring AD driven tasks on areas of the aircraft that have killed people to avoid ruining their station metrics.

Viewing 61 - 63 of 8,797 Reviews

Glassdoor has 9,923 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.