American Airlines reviews

3.6

63% would recommend to a friend

(8,810 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

interesting dynamic business...whether economy is growing or shrinking, managing the business is always a challenge. Well educated employees from all parts of the globe, well traveled, interesting and fun. good corporate communication. management gets the most it can from technology within cost/benefit profile. Most important principle during decision making is "doing the right thing"

Cons

long hours, short deadlines, short staff, burnout...typical of any business

1.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

some work time flexibility, decent (not great) health benefits

Cons

unsupportive management, unfair promotion practices, with low seniority (in my hub 15 years or less) grueling schedule with nights, weekends and holidays at work, very few holidays paid at higher scale. Would not recommend

2.0
Jan 1, 2009
Recommend
CEO approval
Business Outlook

Pros

flight benefits and the domestic partner option

Cons

The ongoing low morale of all work groups toward managment cause they took a lots of millions of dollars in exc bonuses using the trick of lowering our salaries to work toghether and win toghether and we feel that they got gready and took the money

Viewing 8749 - 8751 of 8,810 Reviews

Glassdoor has 9,937 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.