American Airlines reviews

3.6

63% would recommend to a friend

(8,810 total reviews)
avatar

Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
4.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Flight benefits, and nice people to work with. Great training. Work has time for breaks in between flights which allow for a little rest. Job can be strenuous at times, but being outdoors most of the time is a real plus for me. There is a lot to learn and a lot of on going lessons to do, but you have good technology provided to complete this training. AA's training in Ft. Worth is outstanding, and you should take advantage of as much of it as is possible. Shifts change often, and they work with you to get the best schedule for each person.

Cons

Very fast pace on occasion, and a crazy customer once every few months.

3.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

there is a lot of travel. a few benifits such as free travel, some discounts at resorts

Cons

work on holidays birthdays, school functions, game days, aniversary, family reunions. airline business is like riding a roller coaster....lots of ups and downs in the industry. it can be very stressful.

1.0
Jan 5, 2009
Recommend
CEO approval
Business Outlook

Pros

You get to work at a company that may be the last one to go bankrupt in the industry! Of course, if you worked for another airline that went out of business first, you may be able to get a flying job elsewere first.

Cons

The Management "team" has a brazen disregard for the value of happy, motivated employess in a service busiiness. They are only concerned with the bottom liine and how much money they each get, at the expense of these very same employees.

Viewing 8746 - 8748 of 8,810 Reviews

Glassdoor has 9,937 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.