American Airlines reviews

3.6

63% would recommend to a friend

(8,800 total reviews)
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Robert Isom

39% approve of CEO

48% positive business outlook

American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

9K reviews
3.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Allows you to keep seniority while testing different departments.

Cons

lack of training for new managers and for developing careers.

1.0
Sep 8, 2008
Recommend
CEO approval
Business Outlook

Pros

there are no longer any good reasons to work for this company if it were not for the senority system the majority would have already quit :(

Cons

the management team treats their employees with complete contempt they are failures at running a sucessful airline and they are theives the employees continue to work under contracts which provided for paycuts in order to avoid bankruptcy. the management team takes huge bonuses while the airline fails in every competitve measure known in the industry

1.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

American Airlines offers travel privilege on its flights. Unfortunately, the flights are so full that a trip can turn out to be a nightmare....stranding the employee at a connecting city....this benefit has become one that employees use with less frequency. My co-workers are great. Management is the problem

Cons

Senior management is a band of thieves. They are constantly rewarding themselves for substandard performance. Recently, federal regulators imposed significant fines against the corporation. The responsible senior management personnel were not held accountable.

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Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.