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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,800 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.4

      Work/Life balance

      3.4

      Career opportunities

      3.3

      Culture & values

      2.8

      Senior management

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      9K reviews
      3.0
      Aug 26, 2008

      You can fly all over the world, but your career will still be grounded...

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you like to fly and enjoy the flight benefits then it makes sense to work for American, especially if you like to fly international or have family abroad. Also, if you like to analyze everything then this would be an ideal place for you to work!

      Cons

      If you are a forward thinker, then you may get frustrated by the "we have always done it this way" answer to everything! It's definitely about who you know and not what you know, so the best networkers will advance, while the most talented go undiscovered, unnoticed, and unappreciated!

      5.0
      Aug 25, 2008

      American Airlines is by far the best company I have ever worked for.

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company with many opportunities to advance your career. I graduated from college last year and came on in May. Everyone that I have met and/or work with has been super supportive in helping me learn the business. The industry has such a complex structure and the economics are a little crazy, but it is a great place to learn the ropes in the corporate world. Fortunately, I am working for a great boss who understands the importance of work-life balance. I always feel appreciated for putting in extra time and receive much thanks when going above and beyond.

      Cons

      Slightly lower than market average pay, however, flight benefits make up for it. Sometimes that corporate culture is a little solid and it's hard to get people to do things differently. A lot of people have worked for the company for decades, so they tend to be stuck in their own way of doing things. Working for a company that provides a service to consumers sometimes gets frustrating because you here a lot of negative comments by customers who usually never understand the big picture. We are certainly not out there to make miserable, so hearing complaints can get rather annoying.

      4.0
      Aug 23, 2008

      needs to redo sr staff which lacks creativity&leadership. Lacking skills S/VP's resort to intimidation, micro management

      Middle manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The airline industry is an exciting place to work. Many and changing dynamics : competitors, government regulations, economic realities, weather

      Cons

      The company and entire industry are severely impacted by commodity schemes and political-government grandstanding and overmanagement.

      Viewing 8773 - 8775 of 8,800 Reviews
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      Glassdoor has 9,926 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.