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      American Airlines

      Engaged Employer

      American Airlines reviews

      3.6

      63% would recommend to a friend

      (8,797 total reviews)
      avatar

      Robert Isom

      39% approve of CEO

      48% positive business outlook

      Ratings by demographic groups

      American Airlines has an employee rating of 3.6 out of 5 stars, based on 8,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Airlines employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

      Reviews by job title

      9K reviews
      2.0
      Aug 7, 2008

      AA is a kingdom of mediocrity. If you are smart, ambitious and energetic, don't work here.

      Senior analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flight Benefits! You get to travel to fantastic places and see the world. Health benefits were also pretty low cost compared to other companies.

      Cons

      It is a very elitist culture. If you don't have an MBA from a Top Ten school you will be treated like a red headed stepchild and your Advancement opportunities will be limited. Your experience is not valued, only where you went to school. MBAs get frequent promotions while the people with experience have to watch and not participate. Managing Directors openly criticize the union employees in meetings, very unprofessional. MBA managers share limited information with employees as they feel threatened that lower level employees will know more than they do.

      2.0
      Jul 20, 2008

      I may just quit.

      Controller
      Recommend
      CEO approval
      Business Outlook

      Pros

      Travel perks and the recognition of working for the largest airline in the world. Coworkers are generally great people who really care about the quality of their work.

      Cons

      Management leads by fear and not by motivation. The travel passes are only good for flights where there is room for employees and with all the downsizing it's getting harder and harder.

      1.0
      Jul 13, 2008

      Some do well in a struggling industry

      Financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Little if any overtime, flight privileges are ok (used to be better), pay great if you are an MBA, Dallas has low cost of living compared to other cities

      Cons

      If you are hired as an MBA you are fine; if not, you are not fine. There's a definite 'them and us' mentality which is constantly perpetuated through salary, promotions etc. Prior experience is not valued, but going to the right school is - the better the name the better your prospects. Work not usually complex and expectations are low. Plus, the airline industry doesn't exactly have the best prospects going forward.

      Viewing 8782 - 8784 of 8,797 Reviews
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      ReviewsAmerican Airlines reviews

      Glassdoor has 9,923 American Airlines reviews submitted anonymously by American Airlines employees. Read employee reviews and ratings on Glassdoor to decide if American Airlines is right for you.