4.0
Apr 21, 2010
Recommend
CEO approval
Business Outlook
Pros
It's a good place to work and the benefits are great! Most employees still show their pride at work. It is such a complex business, but the oportunities to see all of the different areas of the company are there - folks just need to take advantage of that.
Cons
This is a volitile industry and sometimes the folks crunching the numbers don't realize what they do to the "frontline" guys and gals. Passengers also don't realize that the person that they are facing when they are upset isn't necessarily the person responsible for their problems.