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American Auto Shield

Engaged Employer

American Auto Shield reviews

2.5

29% would recommend to a friend

(176 total reviews)

Jason Currier

39% approve of CEO

26% positive business outlook

American Auto Shield has an employee rating of 2.5 out of 5 stars, based on 176 company reviews on Glassdoor which indicates that most employees have an average working experience there. The American Auto Shield employee rating is 31% below average for employers within the Construction, Repair & Maintenance Services industry (3.6 stars).

Reviews by job title

176 reviews
5.0
Sep 22, 2022
Recommend
CEO approval
Business Outlook

Pros

I have worked for American Auto Shield for a year now and can say by far this company goes above and beyond in their training for your hired position, constant support, and training tools to help do your job effectively and the most important to me is the way I am treated like a family member not just an employee. Everyone here helps and supports one another Management is constantly working on ways to ensure we have everything we need to succeed in our positions, also promoting from within is another reason working here is awesome! They go above and beyond to show we are valued and respected here at American Auto Shield. Come be a part of an awesome family and have fun at work too!

Cons

30 minute lunches, sometimes high call volume

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American Auto Shield Response
3y
Thank you for your feedback! It's wonderful to hear that you enjoy what you do and who you work with. We're proud of our workforce and strive to promote from within. We appreciate all your hard work!
4.0
Sep 20, 2022

review

Recommend
CEO approval
Business Outlook

Pros

Great place to make a career. 401k Match Paid holidays It is 100% up to you what you make of the job. You can just come in do your work and leave, or you can really apply yourself and really go far. Great co-workers All depts work together to fix issues, or come up with new ideas to make things better.

Cons

CMS, pay range, getting SOP's where everyone can find them

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American Auto Shield Response
3y
Thank you for your review! We strive to provide a great working environment and a comprehensive benefits package. Regarding pay, we encourage you to express these concerns to your leadership. Your feedback is greatly appreciated, and we are thankful for all you do for American Auto Shield!
1.0
Sep 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Working from home and decent pay and benefits

Cons

Dealing with irate customers everyday over the auto warranties that AAS services

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American Auto Shield Response
3y
Thank you for your valuable feedback. We are sorry to hear that you did not have a positive experience with American Auto Shield. We appreciate your review and wish you well in your future endeavors.
Viewing 106 - 108 of 176 Reviews

Glassdoor has 177 American Auto Shield reviews submitted anonymously by American Auto Shield employees. Read employee reviews and ratings on Glassdoor to decide if American Auto Shield is right for you.