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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
4.0
May 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Attitude in the office with co-workers is good.

Cons

For the responsibility entailed in the job you are underpaid at this salary.

3.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Pay was great, team members were friendly and very knowledgeable.

Cons

The work can be a grind most days. Never ending ticket queues. NOC will call you at any hour of the day or night if you're good and reliable at what you do.

3.0
May 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits Vacation/Sick Pay Opportunity to move throughout the company

Cons

Too much bureaucracy Front line Managers have little power Executive leadership doesn't understand the front line employees and really don't listen or care. They care more about how they look than what's best for employees or customers.

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American Electric Power Response
1y
Thank you for sharing your feedback with us. We appreciate your insights and understand the importance of listening to our employees and ensuring that changes are thoughtfully planned to reduce confusion and stress. Many of the recent organizational structure changes have been aimed at reducing the distance between the front line and leadership and bringing customer issues closer to our executives. We are committed to creating a more supportive environment, and your feedback will help drive this effort. Thank you again for sharing your experiences.
Viewing 85 - 87 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.