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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Apr 2, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefit are above average Pension plan

Cons

Having 3 CEO’s in 2 years has created non stop chaos and lack of direction. Major leadership change going on in IT leading to more chaos and uncertainty. No one in leadership can make a decision and when they do everyone is left scratching their heads as to why. Pay is below average but company justifies it by offering a bonus, unfortunately IT has little influence on the metrics our bonus is based on. After 3 or 4 rounds of layoffs in the last two years there is no one left to do the work. Management lays off entire groups in IT and still expect the work to get done leading to people doing job functions well beyond what they were hired to do (in addition to their base workload).

5.0
Apr 2, 2025

Newer employee

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with AEP for 2 years and while there has been a lot of changes, I am happy to see the new direction with accountability and driving to be a premium utility. When I first started, I was jarred by the lack of accountability and very little focus and discipline.

Cons

The diversity at the top of the org has been depleted. Would really love to see more intentionality there.

1.0
Apr 1, 2025
Recommend
CEO approval
Business Outlook

Pros

They pay you on time every two weeks. The benefits are pretty good.

Cons

Senior management and executive leadership is flailing and has been since 2023. Newly promoted CEO Julie Sloat was let go and that communication came in a email to employees. Then there was an interim CEO who did a buyout at the beginning of 2024. New CEO in place who seems to have been placed for a purpose. There are two activists investors on the board of directors, from the Carl Icahn regime. There is too much change happening, there isn’t a change management plan in sight and the communication about all the changes is either nonexistent or very vague and unclear about strategic direction. Groups are being cut to reduce headcount and middle management is being demoted to individual contributors while other senior leaders are getting promoted. Many executive leaders have resigned. Return to office 5 days a week in June 1, 2025 has been a mess. CEO told employees in November that no changes would be made to work designations yet in office 5 days a week June 1, with very unclear communication about the how and the why. I used to be very proud to work for American Electric Power but that is not the case anymore due to the vague and ever changing story line being communicated.

Viewing 106 - 108 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.