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American Electric Power

Engaged Employer

American Electric Power reviews

3.1

46% would recommend to a friend

(1,087 total reviews)

William J. Fehrman

36% approve of CEO

52% positive business outlook

American Electric Power has an employee rating of 3.1 out of 5 stars, based on 1,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The American Electric Power employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
2.0
Apr 3, 2025

Mixed, like almost any other company or job

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

AEP does cool, important stuff. They build things, they make energy, they manage natural resources. They have lots of admin and business and tech systems to support all of that work. Working at AEP can provide a great opportunity to learn a lot about interesting work and grow a lot in your field. I believe compensation is pretty good, at least for my field. 6 weeks paid sick leave is automatic, not cumulative like most job, which is great if you have young kids and are sick all the time. Most managers are very flexible, informally/unofficially about schedule and family issues, etc.

Cons

I have been with AEP over 8 years. Sometime in 2020 I feel like leadership just broke. It was much better prior to that. Or maybe I was still too new to notice the issues. Since 2020 there is constant, seemingly arbitrary, leadership and organizational change. There is never any change management or even decent communication about why changes are happening. Major changes never get an opportunity to be tested, socialized, and evaluated because shortly after implementation they’re scrapped for the next change. I have been here long enough now to see many people fail up to senior leadership, repeatedly! Poster child for corporate politics and BS, all of it obscure and opaque to the average employee, which can be demoralizing. Career opportunities is a mixed bag. You can learn a lot here through exposure and opportunities to take on big things with little prior experience. But, There are not a lot of opportunities to climb the ladder in terms of title and salary. That has recently been flattened.

1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Check hits my account on time.

Cons

Work-life balance is becoming a thing of the past. Mandatory return-to-office policies are being enforced soon—even when our teams are spread across the country. We’re expected to show up just to sit in virtual meetings all day. It doesn’t feel like collaboration; it feels like control. Leadership was “flattened,” but in reality, they cut out the supervisors—the ones who actually led. What’s left are mostly figureheads and bosses, not leaders. After a year or so of nonstop change, it’s hard to believe the company has a clear direction. And even harder to trust the people steering the ship.

1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Absolutely 0. Nada. Zero

Cons

This company has fallen off a cliff after being a premiere employer in Columbus for decades. The last 5 years have seen complete erosion of any value being placed on our employees and our customers. For basically a regulated entity, it has become about the almighty $ and continues to make choices based on that, rather than what should be our 2 most valued resources, Culture surveys at our company have been a joke since the were instituted and when people finally starting scoring the truth, new survey company. This company is toxic. Jobs have been eliminated and people are overloaded. You can not be promoted for gaining knowledge and experience in a role (at least in IT). You have to leave and join another team and then actually make less because you are "new in role". Senior original AEP has been gutted and replaced with retail people who know nothing about running a utility or their complex systems. Consequently, things break and can only be propped up, not truly fixed. Our new CEO talks about delivering "Perfect Power". Does he not understand the issue with "Perfect"? While he preaches "Perfect" AEP continues to delay tree trimming along much of our territories wires. Guess what happens with trees hanging over lines? Hint..not perfect power. Our serv corp services many states so people are all not "collaborating" sitting in cubes. Millions were saved when it was determined people could work from home successfully, but now our CEO who is still living in the days of "Mad Men" thinks everyone should be in the office together. Yet his family and home is in another state. Say anything about his work family balance? He doesn't believe in it. AEP has gone back in time. Find another company.

Viewing 103 - 105 of 1,087 Reviews

Glassdoor has 1,243 American Electric Power reviews submitted anonymously by American Electric Power employees. Read employee reviews and ratings on Glassdoor to decide if American Electric Power is right for you.