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American Electric Power

Engaged Employer

Run don't walk away from an offer to work here - Business Analyst American Electric Power Employee Review

1.0
Apr 3, 2025
Recommend
CEO approval
Business Outlook

Pros

None. Absolutely 0. Nada. Zero

Cons

This company has fallen off a cliff after being a premiere employer in Columbus for decades. The last 5 years have seen complete erosion of any value being placed on our employees and our customers. For basically a regulated entity, it has become about the almighty $ and continues to make choices based on that, rather than what should be our 2 most valued resources, Culture surveys at our company have been a joke since the were instituted and when people finally starting scoring the truth, new survey company. This company is toxic. Jobs have been eliminated and people are overloaded. You can not be promoted for gaining knowledge and experience in a role (at least in IT). You have to leave and join another team and then actually make less because you are "new in role". Senior original AEP has been gutted and replaced with retail people who know nothing about running a utility or their complex systems. Consequently, things break and can only be propped up, not truly fixed. Our new CEO talks about delivering "Perfect Power". Does he not understand the issue with "Perfect"? While he preaches "Perfect" AEP continues to delay tree trimming along much of our territories wires. Guess what happens with trees hanging over lines? Hint..not perfect power. Our serv corp services many states so people are all not "collaborating" sitting in cubes. Millions were saved when it was determined people could work from home successfully, but now our CEO who is still living in the days of "Mad Men" thinks everyone should be in the office together. Yet his family and home is in another state. Say anything about his work family balance? He doesn't believe in it. AEP has gone back in time. Find another company.

Explore other reviews about American Electric Power

5.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Very laid back. Minimal oversight. Great managers.

Cons

Slow growth opportunities, just have to wait for people to retire.

1
2.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Our team is genuinely one of the company’s greatest strengths. People consistently show up for each other, whether someone has a question, needs guidance, or just needs a second set of eyes. There’s a real sense of kindness and collaboration here — everyone jumps in without hesitation, and it creates an environment where you feel supported, valued, and able to do your best work.

Cons

One of the biggest challenges is the lack of formal training when you start, which makes it difficult to feel fully prepared in your role. Management is often busy and not always available when questions come up, so getting timely guidance can be inconsistent. Processes and directions also tend to shift quickly — announcements are made, and then expectations change shortly after, which creates confusion. At times, upper leadership communicates in a way that feels more like talking at employees rather than engaging with them, and concerns raised by staff can be overshadowed by comments about leadership bonuses or priorities that don’t align with what employees are asking for.

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