Is American Express a good company to work for as a Senior Client Development Manager?

Senior Client Development Manager professionals working at American Express have rated their employer with 4.0 out of 5 stars in 472 Glassdoor reviews. This is a lower than average score with the overall rating of American Express employees being 4.1 out of 5 stars. Search open Senior Client Development Manager Jobs at American Express now and start preparing for your job interview by browsing frequently asked Senior Client Development Manager interview questions at American Express .

Does American Express pay Senior Client Development Manager employees well?

Senior Client Development Manager professionals rate their compensation and benefits at American Express with 4.0 out of 5 stars based on 472 anonymously submitted employee reviews. This is 2.5% better than the company average rating for salary and benefits. Find out more about Senior Client Development Manager salaries at American Express.

What are the top reviewed jobs at American Express?

Analyst (565) , Manager (543) , Software Engineer (504) , Director (492) , Business Analyst (438) , Customer Care Professional (437) , Customer Service Representative (416) , Senior Manager (390) , Senior Analyst (293) , Travel Consultant (288) , Assistant Manager (221) , Project Manager (219) , Team Leader (189) , Product Manager (181) , Financial Analyst (155)

What are the pros of working at American Express according to real employee reviews?

"There are always people and teams you can get along with and have a good work/life balance." ((in 2622 reviews)); "The benefits are great and the array of what you are eligible for is impressive." ((in 1570 reviews)); "Most of the people are great; I built great friendships with a lot of the people there." ((in 1008 reviews)); "Pay was good and laid back work" ((in 764 reviews)); "Privileged for being part of Amex which 'had' good work culture once upon a time." ((in 668 reviews))

What are the cons of working at American Express according to real employee reviews?

"Base salary was low but once commission kicked in it was well worth the wait." ((in 496 reviews)); "Poor management team leads will overlook blatant collection law violations to achieve their teams numbers even to the point of lying to their card members" ((in 432 reviews)); "So if your team manager is good then you are good and if you get a bad manager then life is hell." ((in 209 reviews)); "Limited growth opportunities and learning" ((in 115 reviews)); "Too much office politics but I guess it happens in every company" ((in 92 reviews))

American Express Senior Client Development Manager reviews

4.0

72% would recommend to a friend

(472 total reviews)

Stephen J Squeri

68% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (472 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Senior Manager, Client Development employees have rated American Express with 4.0 out of 5 stars, based on 472 company reviews on Glassdoor. This indicates that most Senior Manager, Client Development professionals have a good working experience there. American Express is rated in line with the average (within 1 standard deviation) by Senior Manager, Client Development professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

472 reviews

4.0

Oct 2, 2015

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great people to work with. Lots of support and tools to gain knowledge on products. Benefits and working hours were great.

Cons

Everything is metric based and meetings with leader every week on how to improve service.

4.0

Sep 2, 2015

Merchant project

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great culture, great location plenty of independence

Cons

Assignment was short. Perhaps future assignments will be longer

1.0

Jul 7, 2015

Only join it if you need money and nothing else

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great Salary. Great incentives. A bit too good to be true sometimes. Transport is the best...something that always makes you happy while working here. Sporting events and week end fun activities are well organised.

Cons

You are what your numbers show. Pressure...pressure...pressure to be number 1 or nothing Get used to stress..mental because of targets and physical because of shifts Number of annual leaves is much more than other companies but getting them approved is a task. Politics in a few customer service processes. Management is bias and follows favouritism.

Viewing 433 - 435 of 472 Reviews

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