American Express reviews

4.1

82% would recommend to a friend

(18,681 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 14, 2012

learned alot

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The training is very good depending on the department. Work life balance is great. Benefits are comparable to other similar companies.

Cons

The environment is pretty competitive. The restructuring is pretty much non stop. Some groups have a definite lack of focus and direction.

5.0
May 12, 2012

A great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Smart people - Huge levels of respect from co workers and management - Exploring different roles and opportunity within the company is encouraged

Cons

- Decision making can be slow - Pay is less than competitive banks - Advancement at lower levels is more time-based than merit based.

Viewing 17962 - 17964 of 18,681 Reviews

Glassdoor has 22,043 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.