American Express reviews

4.1

82% would recommend to a friend

(18,681 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,681 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
5.0
May 11, 2012
Recommend
CEO approval
Business Outlook

Pros

good work life balance, merit based, good culture

Cons

hierarchical, need to move towards a more flat organization

2.0
May 9, 2012
Recommend
CEO approval
Business Outlook

Pros

Great brand, first class travel

Cons

This is not a company for technical staff. it is is a credit card company that does not recognize or promote innovation on par with tech companies. If you want a safe job, this is the place, but if your passion is technology, be patient, seek other opportunities.

4.0
May 8, 2012

Enriching and rewarding

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company places a lot of focus on employee engagement, collaboration, leadership skills and influencing ability. Networking is important and emphasized on. The company has ethical standards and is a humane organization to work for.

Cons

Climate can be political at times. The company can do more on leadership development and training, and opportunities for career advancement. Pay needs to be improved, particularly at promotion.

Viewing 17965 - 17967 of 18,681 Reviews

Glassdoor has 22,043 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.