American Express reviews

4.1

82% would recommend to a friend

(18,680 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,680 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Apr 22, 2012

Current

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Brand. Grent SENIOR Management. Great "potential" for growth and promotion. Easy to network if you want to.

Cons

Lower Management are incompetent at the best of times by sweeping issues under the rug unless it suits them, promoting their favourites and not valuing those who put in the effort. Pushing the blame back on to others and not tackling the core issues. Leaders need to treat employees equally and be more open with information as we are all adults, not school kids.

1.0
Apr 15, 2012

Backward

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay at first and some friendly people.

Cons

Stagnating organization that really needs to change.

Viewing 17974 - 17976 of 18,680 Reviews

Glassdoor has 22,042 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.